Experience

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  American express

  Aug 2018 - Oct 2018

  Process associate- accounts payable

  • Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment • Resolve all vendor queries and requests coming via e-mails / Tickets • Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice number,invoice date etc

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  Chem international

  Dec 2018 - Jul 2019

  Associate analyst

  • Enabled business user self-service through creation of MIS capabilities.• Maintained snapshot records, including sales structure and hierarchy and warehousing of all key data records and performance reports.• Planned and forecasted sales.• Prepared Daily Reports of sales and deficit.• Conducted daily training for daily skill huddles.• Analyzed data, derived business insights and created innovative solutions.• Organized daily tasks for better efficiency and use of resources.• Mapped current business and operational processes and recommended areas for improvement. Show less

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  Oxygarden india

  Apr 2020 - Aug 2020

  Sales team lead

  • Streamlined and enhanced operations system by initiating key workflows • Maximized productivity and management systems by establishing specific goals and managing operations. • Successfully managed sales team of 30 people • Participated in design of call/email monitoring formats and quality standards • Used quality monitoring data management system (Dialer) to compile and track performance at team and individual level • Conducted coaching and provided feedback to the team for best results and achieved it by increasing tele sales • Participated in customer and client listening programs to identify customer needs and expectations Show less

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  We settle

  Aug 2020 - Oct 2020

  Sales operations analyst

  • Designed multiple Dashboards for maintaining Data on Google Spreadsheets• Successfully managed Digital Marketing team of 20+ members • Conducted daily training for daily skill huddles• Identified, Conceptualized & coordinated end to end development and growth of the startup• Coordinated with internal teams to onboard vendors• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting• Created plans and communicated deadlines to ensure projects were completed on time Show less

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  Cuemath

  Mar 2021 - Apr 2022

  Operations associate

  • Lead Sales Team of 60+ members in different campaigns • Managed end-to-end Presales Operations for Mathematics in APAC, Middle East, & UK region • Handled large volume of data with effectiveness and efficiency • Handled Lead Routing • Successfully Achieved 3 Times better lead utilization • Managed Dialers such as Ameyo, ConVox, Call Hippo • Managed database in CRM (LeadSquared) • Generated business insights using data analytics and information visualization methods to answer business problems • Led projects and analyzed data to identify opportunities for improvement • Maintained energy and enthusiasm in fast-paced environment • Used coordination and planning skills to achieve results according to schedule • Identified issues, analyzed information and provided solutions to problems • Increased the sales by 2X through Data Analysis. Show less