William Germano Leite

William Germano Leite

Support Analyst

Followers of William Germano Leite3000 followers
location of William Germano LeiteSanto André, São Paulo, Brazil

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  • Timeline

  • About me

    IT PMO | IT Management | Scrum

  • Education

    • Faculdade Legale

      2015 - 2015
      Mediação e Conciliação
    • King George International School

      2007 - 2007
      English School English as a Second Language

      Activities and Societies: General English Skills with emphasis on the cultural trip to several parts of Toronto, ON, Canada. Emotional weekends to park rides, shoppings and shops as well.

    • Faculdade de Tecnologia Termomecanica

      2004 - 2007
      Graduation Information Technology

      Activities and Societies: Programming Skills, with languages like Microsoft Visual Basic, Delphi, Java, Pascal, C++, with emphasis on Databases such as SQL Server, MySQL and Microsoft Access. Microsoft Office documents, management activities in theory and practical items; Environments Administration with Linux and Windows Operating Systems. FTT Techweek 2005, 2006 and 2007. Unisol volunteer activities.

    • ETE Lauro Gomes

      2002 - 2003
      Technical School Programming
    • Universidade Estadual de Campinas

      2008 - 2008
      University Extension People Management

      Activities and Societies: Motivation, enthusiasm and rewards to teams; thinking big, activities during the course, leadership by examples, etc.

    • Universidade Estadual de Campinas

      2008 - 2008
      University Extension Process Management

      Activities and Societies: Production and business processes management; Radical organizational changes; Processes and functions organization; Tips and methods related to analyze and modelling the process; Sistemography application to the process modelling; Information Technology integration to analyze and modelling the process; Study Cases.

    • Impacta Tecnologia

      2024 - 2025
      Pós-graduação Lato Sensu - MBA Executivo Gestão de TI e Transformação Digital
    • UNINOVE

      2015 - 2019
      Bacharelado em Direito
    • Uninove - Universidade Nove de Julho

      2011 - 2012
      Post-graduation Master in Project Management

      Activities and Societies: Scope Management, Risk Management, Schedule Management, Cost Management, Quality Management, Human Resources Management, Acquisition Management, Integration Management and Communication Management. Some works have been done through the course, showing that this is not a theory-only course, but a practice course as well.

    • Faculdade Legale

      2020 - 2021
      Pós-graduação Lato Sensu - Especialização Direito Do Trabalho

      Activities and Societies: Direito material e processual do trabalho

  • Experience

    • Hospital Albert Einstein

      Nov 2004 - Apr 2006
      Support Analyst

      Primarily responsible by the "Replacement Sector" of IT, where all the new equipments are managed and replaced according to the requirements of the company's departments. Afterwards, promoted to the Second Level Support, responsible by the hardware and software maintenance of the company's equipments from the Hospital branches. Fiscal invoices control, beyond the assets to discount in the Account Centers from the departments. Leading the sector, trainings to doctors and other professionals were handled. Show less

    • Nestlé Brasil

      May 2006 - Dec 2007
      Change Management Analyst

      Main Functions: Create and follow up changes in Nestlé Infrastructure in the whole Americas. Release Management activities. Hardware and Software Database Control. CAB and Emergency CAB meeting organization to discuss business impacts in the International Nestlé Market. Team leadership to Change Execution, with deadlines management and follow up execution.

    • Third IT Solutions

      Jan 2008 - Jun 2010

      Leading the Transformation Project of Unilever IT Americas.- Providing documentation to HP in order to migrate the Legacy Applications from Unilever to HP Datacenters;- Installing the applications with their own features and configuration in order to bring technology up to date in the forefront;- Testing technically the applications to provide security, performance and functional features transparency to the end user.Leading the SAP Basis Service delivery.- Delivering the service agreed between HP and Third in its best service levels;- Providing Logical Security documentation from SAP to HP;- Updating LDRPS - Documentation of DRP activities regarding SAP System. Show less

      • Project Manager Junior

        Nov 2008 - Jun 2010
      • Process Analyst

        Jan 2008 - Nov 2008
    • IBM

      Sept 2010 - Sept 2011
      Global Project Manager

      Responsible for Project Planning, Executing, Assessing, Controlling and Closing activities, all based on PMI. Responsible for Contracts, Assignments, Budget, Risks, Scope, definition or processes and evaluation. Member of Change Control Board, to define priorities and risks of IBM products implementation.

    • PDG Realty

      Sept 2011 - May 2012
      PMO Analyst

      SAP rollout project support for Agre Construtora. Responsible for implementing PMO area for IT department focusing on Communication. Definition of processes, indicators and modeling for existing procedures through ABAP development team. SAP Solution Manager utilization for business process documentation. Expert in Microsoft Project tool. Project Manager for Microsoft Project Server 2010 implementation.

    • Navita Tecnologia

      May 2012 - Oct 2013
      Project Manager for Telecommunications

      • Action through Brazil perimeter only;• Implemented systems to manage Telecom Expense Management for 12 clients, transforming the way businesses control their Inventory, Contract, Usage Profile and Invoice Management, transitioning to Operations the management of approximately USD 2 million in monthly spends;• Mobile Device Management projects implemented for 4 clients, helping them to save thousands of dollars in data theft;• Responsible for PMO leverage with documents and processes standardization according to project lifecycle and best practices of TEM industry.Customers: Bridgestone Firestone Brazil Ltda., Essilor Multi Óptica Brazil Ltda., General Electric Brazil and its 17 business units, Bravante Holding S/A, WRR Holding Group S/A, Fiat Automobile S/A and IBM Brazil Corp. – Vivo White Label, and Walmart Brazil S/A. Show less

    • Tangoe

      Nov 2013 - Oct 2016
      Implementation Project Manager - TEM

      • Action through Latin America perimeter with business trips to Colombia and Mexico;• Implemented systems to manage Telecom Service Lifecycle for 22 clients, establishing new processes for Inventory, Contract and Invoice Management, delivering to Operations team the management of over USD 10 million in monthly spends;• Network topology discussions held with client’s IT experts to design the best cost effective solution;• Coordinated profile analysis to propose new Telecom vendor’s products through RFP process – end-to-end implementation; • Implemented Mobile Device Management software with the ability to control equipment remotely for 10 clients. Show less

    • Saint-Gobain

      Mar 2017 - now

      Responsible for LATAM scope (Mexico, Central America, Colombia, Ecuador, Peru, Chile, Argentina, Uruguay and Brazil) in terms of Project Portfolio and ITSM Core processes.Team of 7 project managers and 1 governance analyst.New ServiceNow version implementation for LATAM.Lei do Bem Act IT committee, to inform invoice and dedication.Over 55MBR budget spend for IT projects, both infrastructure and application endeavours.Cost Center budget control.I also served as CIPA (Internal Committee of Accident and Moral/Sexual Harassment Prevention) president from 2023 to 2025. Show less • Action through Brazil, Argentina, Chile and Peru perimeter, Saint-Gobain Technology Services department;• Designed data and tech rooms inside factory facilities for at least 20 plants in terms of network and security equipment, electric requirements, new racks and servers;• Vendor management to watch and implement facilities across enterprises;• Integrated and transformed 6 new acquired subsidiaries to connect to SGNET global network with all standard processes and IT security, controlling over USD 10 million budget in new equipment;• Responsible for Manufacturing 4.0 adoption throughout the organization at Information Technology side;• Implemented Microsoft Project Online mastering the Project Portfolio and Resource Management through disposal of Excel spreadsheets and use of collaborative tool. Show less

      • Information Technology Project Coordinator

        Nov 2019 - now
      • SGTS Project Manager - IT Infrastructure

        Mar 2017 - Nov 2019
  • Licenses & Certifications

    • ITIL Foundations v.2

      Prometric
      Nov 2007
    • Scrum Fundamentals Certified

      SCRUMstudy
      Oct 2018
    • PMP - Project Management Professional

      Prometric
      Jul 2013
    • Salesforce para Iniciantes

      Souforce.cloud
      Jul 2021
    • Gestão de Novos Cargos de Gerência

      LinkedIn
      Mar 2021
      View certificate certificate
    • Scrum Essentials Certification

      Itcerts Inc.
      Aug 2019
      View certificate certificate
    • Scrum Master Foundation Certification

      Itcerts Inc.
      Aug 2019
      View certificate certificate
    • Carteira OAB

      OAB SP
      Feb 2020
    • Vieses Inconscientes: Como Lidar com a Diversidade Cultural nas Empresas

      LinkedIn
      Jul 2021
      View certificate certificate
    • Introduction to SAP Activate Methodology

      Udemy
      Aug 2021
  • Volunteer Experience

    • English and Portuguese Teacher

      Issued by Escola da Família on Jan 2008
      Escola da FamíliaAssociated with William Germano Leite
    • Mediation and Conciliation

      Issued by CEJUSC, Sao Paulo, Brazil on Jul 2015
      CEJUSC, Sao Paulo, BrazilAssociated with William Germano Leite
    • Attorney At Law

      Issued by Ensinar Aprendendo on Sept 2019
      Ensinar AprendendoAssociated with William Germano Leite