Kevin Boggs

Experience

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  Carolina Freight Carriers Corp

  Jun 1989 - May 1992

  Dock Worker

  Loaded and unloaded tractor trailers at a minimum rate of 10,000 pounds per hour. Used forklift, attachments, and variety of hand tools to navigate freight across dock. Forklift operation required deft maneuvering around quarter-mile dragline at the company's HUB which serviced over 300 doors to locations throughout the United States. Freight included large pallet and hazardous materials as well as awkward items like F-16 windshields and elevator parts. Provided detailed and accurate accounting of all over, short, and damaged items. Ensured all manifests were complete and loaded trailers were tagged.* Worked full-time to pay tuition while carrying full course load and playing intercollegiate sports at Dickinson College. Show less

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  Ladies Professional Golf Association (LPGA)

  Sept 1992 - Dec 1995

  Tour Caddie

  Full time professional caddie to over a dozen LPGA Tournament Professionals.

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  United States Golf Association (USGA)

  Jan 1996 - Dec 1997

  Manager of Course Rating Services

  Implemented a newly designed system for handicapping and rating golf courses throughout the United States. Provided on-site USGA Course & Slope Rating education to member golf associations through an interactive 6-hour power point presentation and on-course activities. Responded to all handicapping and course rating inquiries from media, member associations, and the general public whilst maintaining integrity of USGA guidelines and its mission to protect and grow the game of golf.* Designed and co-created two three-day National Calibration Seminars that attracted golf associations throughout the United States and from around the world.* Designed and co-created the USGA Publication "The USGA Course & Slope Rating Decision Handbook." Show less

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  Golf Association of Michigan

  Jan 1998 - Oct 1998

  Director of Rules and Competitions

  Director of 16 state championship golf tournaments and a US Open Qualifier. Managed a staff of 12 people to provide a seamless experience to association members. Collaborated with association Officers and Board of Directors to ensure integrity of association's mission to promote the game of golf. Designed and presented several seminars on Handicapping and Rules of Golf at member clubs throughout the state.

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  Goose River Golf Course

  Apr 1999 - Oct 1999

  Golf Professional

  Manager of day-to-day operations at busy seasonal golf facility. Owned and operated profitable golf shop and golf academy. Supervised staff to ensure guest experience exceeded expectations. Organized and conducted weekly and yearly member golf tournaments. Collaborated with golf course superintendent to ensure course conditions matched guest expectations. *Tournament Director for the Midcoast Classic; a three-day, three golf-course amateur tournament to raise money for local junior golf programs. Show less

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  Sugarloaf

  Apr 2000 - Aug 2000

  Golf Professional

  Provided golf lessons to groups, individuals, and juniors.

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  ADT

  Aug 2000 - Feb 2001

  Sales Executive

  Formerly Adelphia Security. Prospected door-to-door outside sales of residential security systems.* Led team in sales for four months employing reliable prospecting techniques to increase daily conversations and referral business.

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  Hampton Bay Mortgage Company

  Feb 2001 - Jan 2004

  Senior Mortgage Loan Officer

  Interviewed applicants face-to-face in their homes to document income, debt, and credit history. Examined income tax returns and other documents to elicit information that supported applications. Explained mortgage disclosures and terms. Collaborated with wholesale account executives to negotiate loan approvals. * Sales over $5MM per month in mortgage loan volume for 25 months in a row. * Boosted company revenue by 70% in the first three months. * Promoted to Senior Loan Officer and charged with hiring and training team of loan officers in multiple locations. Show less

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  Bank of America

  Feb 2004 - Mar 2005

  Collections Specialist

  Monitored 60- and 90-day late accounts to identify outstanding debts across multiple lines of credit. Located clients using a wide range of both publicly available and proprietary software. Investigated historical data and initiated conversations to encourage timely payments. Updated conversation logs and other account status records. * Consistently collected $250,000 up to $750,000 above monthly quotas.

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  Samoset Resort

  Apr 2005 - Oct 2009

  Golf Professional

  Managed outside operations staff, guest check in, golf shop merchandise, starting times, operation of practice facility, and pace of play. Owned guest satisfaction from check-in throughout round. Escalated guest concerns to Director of Golf when needed. Supported Director of Golf in seamless administration of ever 20 golf outings per year. Provided tournament administration for all member events. Communicated frequently with golf course superintendent to manage guest expectations against course conditions. Provided golf instruction to hotel guests in both individual settings and group instruction.* Provided golf course tours to golfers and non-golfers alike, sparking interest in playing the golf course, arousing curiosity in the region's rich history, and ultimately inspiring repeat stays at the resort. Show less

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  Jupiter Hills Club

  Sept 2006 - Apr 2007

  Golf Professional

  Assisted with management of golf operations at a top-100 golf course. * Assisted Director of Golf with one-on-one and group golf lessons. * Played golf with members to showcase playing ability and promote good-will with members and guests.

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  Isleworth Golf & Country Club

  Sept 2007 - Apr 2008

  Golf Professional

  Provided seamless service to membership at one of the world's most exclusive country clubs. * Passed PGA Player Ability Test. * Played golf with members to build rapport and strengthen relationships between staff and membership.* Collaborated with operations leadership to host the 2008 Tavistock Cup, a three day event that was the second largest merchandise revenue grossing event on the PGA tour.

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  Bon Appétit Management Company

  Jan 2009 - Jun 2011

  Chef

  Designed whole food plant-based menu and prepared meals using locally, organically, and sustainably grown ingredients at Bon-Appetit's Intel corporate account. * Originally hired as sous-chef and quickly promoted to lead the company's health-conscious menu option.

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  National Academy of Sports Medicine (NASM)

  Jul 2011 - Feb 2016

  Certified Personal Trainer

  Helped clients achieve optimal fitness through accurate assessments and implementation of safe individualized programs. * Obtained specialized certification in Corrective Exercise, Senior Fitness, Nutrition, and Behavioral Change.* Provided advanced training to clients with disabilities.

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  Bangor Savings Bank

  Mar 2016 - Aug 2017

  Mortgage Loan Officer

  Built referral partner network and established strong regional presence as an industry expert through a marketing campaign that focused on face-to-face meetings with business leaders. Interviewed applicants to determine financial eligibility, credit worthiness, and sufficient assets. Documented applications and screened applications with automated underwriting system to provide customers with evidence-based loan pre-approvals. Engaged wide range of bank personnel to provide qualified leads that were eligible for cross-selling opportunities. Leveraged expertise in credit scoring and regulations to collaborate with asset protection, collections specialists, and distressed borrowers to correct credit report errors, boost scores, and resolve delinquency issues that impeded client success. * Surpassed all company performance metrics and averaged sales of over $2.5 million per month in accurate, complete, and compliant mortgage loans.* Boosted regional market share by 28% (YOY) through an aggressive face-to-face marketing campaign with industry centers of influence, meeting one-on-one with high-net-worth customers to discuss financing strategies for second homes and rental properties, and leveraging credit report expertise to convert previously ineligible customers into credit worthy clients.* Volunteered as financial literacy counselor for regional homeless shelter. Show less

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  Camden National Bank

  Aug 2017 - Oct 2019

  Mortgage Loan Officer

  Interviewed loan applicants to document income, debt, and credit history. Underwrote loan files prior to submission using manual guidelines and automated underwriting systems (AUS) to provide loan pre-approvals. Developed and maintained referral partner relationships by leading industry-relevant educational presentations. Optimized data-entry processes to submit accurate applications for fast underwriting approval. Managed loan settlement process to ensure that loans met contractual deadlines for loans sold on secondary market. Frequently responded to and initiated client/ vendor calls during a complex sales cycle. Communicated frequently with builders to establish and maintain contractual timelines and performance standards for construction loans. Collaborated with loan servicing department to resolve payment and escrow concerns for new as well as established clients. Researched client database to find previously untapped marketing opportunities. * Averaged over $3 million per month in accurate, complete, and compliant mortgage loans, surpassing performance metrics and improving regional market share by 25%.* Increased annual sales at flagship location by $18 million (YOY) by converting untapped opportunities within client database into closed deals, attracting new business from wealth management clients, and implementing mutually beneficial strategic initiatives with referral partners.* Volunteered frequently as instructor for Maine State Housing Authority 'First Time Homebuyer' classes. Volunteered credit repair and financial literacy guidance to clients of regional homeless shelter for at-risk individuals and families. Show less

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  Cardinal Financial Company, Limited Partnership

  Jan 2020 - Jan 2022

  Mortgage Expert / Wholesale Client Advocate

  Collaborated with and supported clients collectively with internal departments, by keeping clients informed, and resolving any potential issues or concerns. Educated brokers on proprietary software and sold features and benefits of LOS. Served as the dedicated contact from loan creation through loan funding. Effectively and professionally communicated via phone and email. Maintained client focus at all times by strictly adhering to company standards, taking ownership of all inquiries and proactively following through to resolution. Provided status to the client at every step of settlement. Generated outbound calls when contact was needed. Answered / Responded to all inbound client calls/emails and providing accurate answers to the client’s questions, while maintain a high level of professionalism in a business-to-business client support role. Conferenced in various department Subject Matter Experts (SMEs)as needed to resolve issues and answer questions. Documented interactions with clients using internal systems to ensure that other departments were aware of phone call/email conversations that had occurred.* Maintained pipeline of over 70 loans with a minimum of 40 closings per month; exceeded all company metrics of performance and solidified client relationships while attracting repeat business from profitable brokers.* Saved the company 15% of net profit on each loan in pipeline by implementing rigorous review of government regulated accounting forms to ensure there was no underestimation of costs to clients.* Following clear demonstrations of industry expertise, management added to my responsibilities: 1) assist with training account executives in navigating agency guides, regulatory concerns, and positioning loan scenarios with clients, saving the company significant resources at times of peak capacity. 2) underwrite all loan files prior to resubmission for immediate sign-off by underwriting department. This reduced turn-times for underwriting by 50%. Show less

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  Families Forward

  Mar 2024 - Mar 2025

  Case Manager

  Partner with participants to jointly develop a service plan known as a Family Contract Amendment (FCA) which outlines their short-term and long-term employment and other goals which are consistent with their skills, interests, and preference as they relate to work. Meet regularly with participants, document progress towards goals and provide ongoing orientation to ensure that participants are clear on their TANF and program requirements. Conduct comprehensive intakes to assist participants with understanding and exploring their needs, strengths, interest, aptitudes, experience, and capabilities. Build effective partnerships with external providers to ensure that participants have access to and utilize needed services and supports. Show less

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  Midcoast Federal Credit Union

  Mar 2025 - now

  Senior Mortgage Loan Officer

  Request and review all required information and documentation tocomplete a loan. Assist members in completing consumer loan applications.Obtain and evaluate credit reports, calculate debt-to-income ratios andevaluate strength and weaknesses of loan applicants. Evaluate collateralrequirements and proposed collateral values. Evaluate applicant's eligibilityfor other types of credit union loans, products, services, and repayment plansfor members applying for routine loans. Provide the Underwriter with anaccurate loan application and all necessary information to decision the loan.Provide the Loan Processor with all required information to assist withcompletion of all loan documents and loan closures.Participate in developing consumer lending business for the Credit Union.Call on members to expand existing relationships; calls on prospects seekingopportunities to expand the Credit Union's member base.Present solutions based on individual member circumstances to assistthem in meeting their Snancial goals. Educate members on the terms andconditions of their loan to ensure clear understanding. Present eachmember with ancillary products and other credit union services that meettheir needs. Show less