Brandon Steffanus

Experience

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  Ralph Lauren

  May 2008 - Feb 2018

  Sales Associate

  I offered sales assistance to patrons that visited the store by guiding them through our product offerings, suggesting complementary items, completing the purchase with the customer, and serving as team lead to complete returns. Additionally, I used preventative measures to deter theft from occurring and limit shrink.I assisted outside of store hours by processing incoming merchandise and serving as a team lead during our bi-monthly floor sets. I also had the opportunity to travel to other store locations in order to assist and train during store openings and other events. Show less

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  University of Pittsburgh

  Aug 2012 - May 2014

  Football Equipment Manager

  I assisted with day to day activities for the University of Pittsburgh football team. My role as a student manager included coordinating with players and coaches daily, aiding in day-to-day practices, processing incoming merchandise, and many other "behind the scenes" tasks.I traveled with the team to assist with away games, Heinz Field multiple times per week to prepare for home games, and assisted coaches and players before, during, and after all games. In the summer, I helped manage inter-state passing camps sponsored by the University of Pittsburgh football team. Show less

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  Keystone Ridge Designs, Inc.

  May 2014 - Sept 2020

  Territory Manager

  I consulted with great clients in California, Hawaii, and Alaska in order to enhance their public and private spaces. I worked with clients from project conception to design to installation, so that every project exceeded expectations and all stakeholders were completely satisfied.I partnered with landscape architects, nation-wide real estate developers, secondary school and higher education institutions, main street organizations, city governments, religious institutions, office and industrial complexes, shopping centers, etc. Show less

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  Citizens

  Feb 2021 - now

  I partner with business owners and provide solutions that enable businesses to achieve their short-term and long-term goals. By consulting with business owners and their management teams, I am able to assist with growth, maintenance, and exit strategies, while also implementing solutions that offer protections for their businesses. I successfully managed the Seven Fields, PA Branch and led the team to surpass historic metrics related to deposit migration, customer experience scores, and branch revenue. My responsibilities included coaching colleagues, providing solutions to customers while maintaining high customer satisfaction scores, partnering with related departments to help customers with needs outside of my scope, and achieving performance-related goals.

  • Assistant Vice President, Business Banking Virtual Relationship Manager

    Feb 2022 - now

  • Multi-Site Assistant Branch Manager

    Feb 2021 - Feb 2022