Bassem Magdy

Experience

• 

  Caritas Egypt

  Jan 1999 - Feb 2000

  Professional Trainer

  1. Microsoft Office Applications. 2. Microsoft Operating Systems.

• 

  Tegra group

  Jan 2000 - Jan 2001

  Professional technical engineer

  (Software, Hardware, Network) in the technical support Department.Building networks.Assembling computer parts.Installing Windows and most common software.Troubleshooting most common hardware and software problems & hardware conflict. Resolving any driver installation problem.

• 

  Xlab Group

  Jan 2001 - Jan 2005

  Software Project Installation:1. Designed and implemented Windows 2000 & 2003 DOMAIN Model (Domain Controllers and Replication between Sites)2. Full Administration tasks.. Create users accounts, logging scripts, sharing folders, sharing printers, managing resources and security policies. Install Antivirus and its upgrade.3. Database Administrator for ERP System.4. Installed Exchange Server as E-mail system, create users mailboxes and apply restrictionspolicies like size limitations, etc...5. Designed, Implemented Backup strategies.6. Installing Intel LAN Disk Manager on dedicated servers to monitoring, policy, software packaging.7. Designed and implemented TCP/IP environment including Subnets, DHCP, WINS, DNS Servers8. Monitoring network performance.9. Installing last Service pack. Security patches, fixing bugs.IT team manager:Responsible all IT Team 11 senior engineer 15 technical engineer All Indoor work and outdoorMaintenance contracts and consultanciesSystem integration design and implementationNetwork installation team manager:Responsible for all design and implementation of network Lan and Wan brad bands ,VPN, firewall and security systemsManaging installation team consists of 6 network engineer and 9 technicianTele maintenance and helpdesk manager:Responsible for the tele maintenance team and all Helpdesk procedures Show less Working as Senior System Administrator for the network that contains Mail Server, Internet Server, Firewall and supporting for the daily end-user activitiesHardware Project Installation1. Supervised cabling installation and testing for LAN at every site.2. Installed Servers, H/W RAID for fault tolerance3. Installed Network printers (HP 8150, HP 5000, and Line Printer Printonix).4. Installed main UPS “Power WareProject Operation and Maintenance” for 1 year1. Network Administration tasks.2. End-Users Supporting.3. Training persons on helpdesk to manage network. Show less

  • Technical team leader - IT Manager

    Jan 2002 - Jan 2005

  • Senior engineer – network administrator

    Jan 2001 - Jan 2002
• 

  Xlab Group

  Aug 2005 - now

  • IT manager• Installation team manager• Helpdesk manager• Customer support department manager• System integration project manager• IT consultancies manager Audit and IT policies write and implement based on ITIL

  • Software Department Manager

    May 2023 - now

  • Business Development Manager

    Jan 2020 - now

  • IT and pre-sales manager / IT services consultant

    Aug 2005 - now
• 

  Eschola

  Jan 2015 - now

  Software Department Manager