Vanja Petrović

Experience

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  Military Medical Academy Belgrade

  Jun 2009 - Mar 2012

  Occupational Therapist

  • Designing, conducting, managing and correcting established therapy activities for up to 50 health care services users daily • Creation of discharge reports for every single user• Organizing charity events • Lecturings about health care

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  Independent:

  Oct 2010 - Dec 2018

  Holistic Health Counselor | Manual Therapist | Physical Therapist

  • Treatments scheduling, giving information about services via phone, email and social networks • Data gathering and establishing network of clients• Customer support and statistical analysis of revenue • Planning and delivering therapy

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  Apricot jam

  Jan 2019 - Jan 2025

  Sales Manager Consultant

  • Develop sales strategies based on market trends and performance data • Set targets, define KPIs, and design go-to-market plans • Support recruitment, onboarding, and coaching of sales team members • Optimize CRM usage and improve sales workflows and forecasting • Assist with key client relationships and high-value deal negotiations • Coordinate with marketing, product, and operations to align efforts • Analyze sales data and performance metrics to identify improvements • Deliver actionable insights and recommendations to drive revenue growth Show less

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  BVP

  Jan 2019 - Dec 2021

  • Control of the cameras, the microphones, the speakers, the doors, the printers and other equipment installed across North America.• Daily verbal communication with people using two-way communication tools.• Daily communication with the customers and related parties via phone and e-mail.• Performing administrative tasks as per customer’s request.• Managing customer’s staff actions and report events to their management.• Collection of “big data” and compiling report events to the operations.• Ensuring smooth running of day-to-day operations in the large facilities.• Creating the reports and other communications as needed• Performing other ad-hoc duties as requested. Show less

  • Senior Virtual Monitoring Agent

    Jan 2020 - Dec 2021

  • Virtual Monitoring Agent

    Jan 2019 - Jan 2020
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  CCBill

  Dec 2021 - Feb 2025

  Sales Support - Merchant Support Specialist

  Key contact between the teams and within the group of companies. I have managed a portfolio of 200 onboarding global multi-market projects. In charge of handling more than 20 projects at any given moment. Partner with customers to understand their business requirements and objectives, and help design solutions and onboarding plans to achieve them. Serving as a product expert, advising users on common workflows. Profound understanding of online card transactions and solid knowledge of APIs. 100 companies successfully onboarded. Show less

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  Apricot jam

  Feb 2025 - now

  - Strategic Planning: Analyzes markets, competition, and trends to identify opportunities; defines growth strategies; develops business models and new revenue streams; creates new market entry strategies; and contributes to executive strategic decisions.- Client Acquisition: Researches potential clients and partners; prepares and presents proposals and contracts; negotiates favorable terms; and maintains key relationships.- Relationship Management: Develops and maintains long-term relationships with clients and partners; understands client needs and tailors solutions; and gathers feedback for product/service improvement.- Sales & Marketing: Collaborates on marketing campaigns; creates and manages sales strategies; participate in industry events; and develops promotional materials.- Operational Improvement: Collaborates cross-functionally to ensure strategy implementation; proposes and implements process improvements; and analyzes sales performance and reports results. Show less

  • General Manager

    Sept 2025 - now

  • Business Development Manager

    Feb 2025 - Sept 2025