Benjamin (B.J.) Bacon

Experience

• 

  State Farm ®

  Jun 2005 - Aug 2019

  This has been a very rewarding role where I have managed solution design, testing, and implementation for applications that have made significant improvements to overall business operation, bottom line profitability, and revenue growth. In every initiative I have made it my priority to simplify technology functionality and to automate systems and processes where there is the opportunity to do so. I also have experience ensuring adherence to standard operating procedures for new technologies by developing comprehensive technical documentation and aligning training materials. Some of my more noteworthy accomplishments include: • Managed three projects that reduced data upload time from hours down to minutes and seconds through fully automated processes. • Reduced the reoccurrence of software issues by designing comprehensive testing and QA processes that were used in debugging and upgrade cycles. • Improved data management by creating new databases and table structures for web and thick client applications with OLTP design. Show less • Successfully marketed and sold a full line of health and life products for the agency. Independently managed the entire sales cycle, from initial client consultation, product presentation, pricing and the final sales closing.• Quoted rates, prequalified customers, and assisted with the underwriting process for various insurance policies.• Self educated on changes in Medicare, major medical and disability products.• Developed an account base encompassing current clients; cold called qualified individuals and businesses, built professional relationships, and increased business with satisfied clients and referrals.• Achieved sales success through informational, knowledgeable sales approach, and a focus on customer satisfaction, strived to "educate" the consumer, built positive professional relationships through strong interaction skills.• Trained and mentored replacement health insurance specialist over a 6 week period on product knowledge, marketing campaigns and the entire sales cycle. Show less

  • Software Developer

    Aug 2007 - Aug 2019

  • Health & Life Insurance Specialist

    Jun 2005 - Aug 2007
• 

  Synergy

  Sept 2019 - now

  Software Engineer III

  • Develops and implements personalized client solutions using C# and VB.NET programming languages expertise for the United States Coast Guard.• Utilizes TFS to store documentation, manage application code, organize releases and report progress of product backlog items.• Works closely with other team members in such tasks as troubleshooting and debugging.• Participates in design and sprint planning exercises for future software rollouts.• Collaborates with engineers, system analysts, and programmers regarding project capabilities and limitations to deliver optimal functionality.• Communicates technical risks and benefits to management and key stakeholders.• Works closely with other business analysts, development teams and infrastructure specialists to deliver high availability solutions for mission-critical applications. Show less