Luan Oliveira

Experience

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  World Study Brasil

  Jan 2012 - Jul 2016

  The World Study Brazil is an education company specialized in providing cultural exchange services since 1998.As a Regional Franchise & High School Partnerships Coordinator, my key responsibilities included:🌍 Serving as the primary contact for over forty regional sales offices in Brazil and international partners.📁 Preparing and organizing admission files for all applicants to ensure a smooth enrollment process.🌐 Attending international conferences, familiarization trips, and national events to deepen industry knowledge and build relationships with experts and institutions.📈 Collaborating with Marketing and Regional offices to monitor product performance from launch and implementing solutions to address rollout challenges.🚨 Handling student crises and emergency situations during the program to ensure a safe and supportive environment.📊 Monitoring and collecting academic progress and eligibility of students, aligning with partner policies.🤝 Prospecting and onboarding new international partners to expand our global reach.🚀 Planning product launches and overseeing the cross-functional implementation of new products and releases for business training.💲 Managing pricing strategies and national-level program launches to meet market demands.🔄 Designing operational workflows to streamline processes between headquarters, international partners, and regional sales offices.🌐 Building and maintaining strong relationships with international partners to ensure long-term collaboration.💻 Leading online training sessions for sales offices to enhance product knowledge and improve conversion rates (CVR). Show less As New Product Development & Partnerships, my responsibilities included:🛠️ Developing product positioning and messaging to differentiate in the market and support sales enablement.📊 Creating comprehensive portfolios, pricing strategies, and sales plans to achieve business targets.🤝 Leading strategic meetings, both online and in person, to build and maintain high-quality relationships with partners.💡 Generating and evaluating new product ideas and concepts, identifying business opportunities, formulating product concepts, and creating operational manuals and portfolios.🔧 Enhancing existing products to better meet customer expectations and improve satisfaction.📣 Communicating product value propositions to the sales team and creating tools that support an effective sales process.🚀 Planning and managing product launches, ensuring seamless cross-functional implementation for business training.💻 Leading online training sessions with sales offices to improve product understanding and enhance conversion rates (CVR). Show less

  • Regional Franchise & High School Partnerships Coordinator

    Jun 2013 - Jul 2016

  • New Product Development & Partnerships

    Jan 2012 - Jun 2013
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  Live and Learn Educational Group

  Aug 2016 - Dec 2017

  Sales and Marketing Manager

  Live and Learn Educational group is the World Study sister company that arranges for Brazilian students to live and study in the United States. As Sales & Marketing Enablement Manager, my key responsibilities included:📈 Driving business development by researching and identifying new marketing opportunities.🤝 Collaborating with Marketing and Regional offices to monitor product performance from launch and resolving any rollout issues promptly.📊 Ensuring all monitoring and evaluation requirements are met, and partners remain committed to reflective practices throughout the program.💻 Leading online training sessions with sales offices and international partners to enhance the student experience and improve conversion rates (CVR).📂 Creating portfolios, playbooks, pricing strategies, and sales plans to meet and exceed targets.📊 Collecting, analyzing, and summarizing market data and trends to inform decision-making.🔍 Identifying consumer needs to create new marketing opportunities.🧠 Conducting competitive analysis by defining market share, and assessing competitors’ strengths and weaknesses.📉 Forecasting future business growth based on market trends and data insights.🎯 Establishing targeted markets, implementing sales plans, and managing staff to ensure sales goals are met efficiently. Show less

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  IE University

  Feb 2019 - May 2021

  Admissions Advisor

  IE University is an institution of higher learning that specializes in training impactful leaders capable of creating a better tomorrow. As an Admissions Advisor, my responsibilities included:💬 Providing exceptional customer service to prospective and current students.📊 Managing CRM tasks such as data entry, tracking application and enrollment documents.🔄 Continuously improving processes to ensure IE students receive an outstanding admissions experience.🌍 Supporting and processing applicants from the global agreement with HKU (The University of Hong Kong).🚪 Handling walk-in inquiries efficiently and professionally.📅 Scheduling meetings and interviews with prospective students and candidates.📁 Preparing and organizing admission files for all applicants.📧 Communicating the status of applications and transferring files to appropriate departments for seamless processing.⏳ Following up to ensure a timely and efficient admissions process.🤝 Building and maintaining strong relationships with academic program management to facilitate a smooth transition from candidate to program participant.📊 Creating reports and assisting in the preparation of statistics requested by the Director and Associate Director of Admissions.📝 Assisting in the creation of marketing materials as requested by the Director and Associate Director of Admissions.🎪 Organizing and hosting open houses, open days, and campus tours to engage prospective students.👥 Supporting teammates and contributing innovative ideas to foster a collaborative and continuous improvement culture within the team.🌐 Building relationships and communicating effectively with relevant departments and international offices across IE to enhance team reputation and profile.💻 Managing the Unibuddy platform, fostering meaningful connections between prospective students and current students. Show less

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  Ironhack

  May 2021 - Feb 2022

  Admissions Associate ( Iberia and the UK )

  Ironhack is a Global Tech School ranked top 2 worldwide. The higher purpose is to transform the education space by making it customer-centric and outcomes-driven. Students finish the program with a new way of thinking and approaching problems, resulting in new jobs, promotions at their current jobs, or companies they’ve built.As an Admissions Associate, my responsibilities included:🎯 Qualifying leads through the marketing funnel to identify the best prospects.🎓 Counseling and interviewing prospective students across different markets.📊 Managing data and information related to prospective students, from inquiry calls to follow-up actions, ensuring a smooth and efficient admissions process.🔧 Designing operational workflows in Salesforce to streamline lead qualification and improve communication between the sales development team and admissions associates.📝 Creating process implementation plans and drafting materials to enhance efficiency.🤝 Building strategic partnerships with companies and organizations to create recurring lead sources.📅 Planning and hosting open houses and informational events to engage prospective students.📚 Serving as an expert on courses and the tech boot camp industry.🚀 Leading projects to improve the student journey and increase conversion rates (CVR).🎯 Managing the lead and admissions funnel to meet enrollment targets.💡 Collaborating with teams to drive sales and marketing initiatives effectively. Show less

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  Wellhub

  Feb 2022 - now

  Wellhub is a corporate wellness platform that connects you to thousands of fitness and wellness partners through a single, simple monthly membership. We’re redefining wellbeing to make it engaging and accessible for everyone.As a Talent Acquisition Specialist, my responsibilities include:🤝 Identify and fulfill staffing needs across key departments—sales, HR, legal, customer experience, marketing, finance, and tech—recruiting top talent in Europe, LATAM, and the United States.📋 Work with managers and team members to establish clear criteria for evaluating candidates.🌐 Leverage Greenhouse for applicant tracking, interview management, and optimizing pipelines through analytics and collaboration tools. Combine it with platforms like LinkedIn and other professional networks to efficiently source, attract, and nurture top candidates.📝 Develop detailed job descriptions and interview questions that align with each position’s requirements.🌍 Set and achieve diversity hiring goals to build a varied and inclusive talent pipeline.🎯 Assess and shortlist the most suitable candidates from the applicant pool.📞 Organize and conduct interviews, including screening calls, assessments, and interviews.🎪 Represent the company at job fairs and other recruitment events to strengthen our candidate network.🗂️ Keep thorough documentation of recruitment materials, interview notes, and related paperwork for stakeholders.📊 Provide input on overall hiring strategies to ensure a diverse and qualified candidates.🔍 Ensure long-term talent needs are met with a strategic approach.🚀 Implement sourcing tactics, such as employer branding initiatives, to attract potential candidates.🔄 Create and refine end-to-end hiring processes to ensure a positive experience for candidates.🔗 Establish strong connections with hiring managers to align on candidate and interviewer expectations. Show less

  • Talent Acquisition Lead Associate

    Dec 2024 - now

  • Talent Acquisition Specialist

    Feb 2022 - Dec 2024