LaDonna Alexander

Experience

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  EASTERSEALS WORK RESOURCE CENTER

  May 2006 - May 2008

  More@4 Teacher Assistant

  • Assisted teachers in providing safe classroom environments for students by maintaining state ratios in classroom and play areas. • Documented students’ progress and discrepancies in education plans entered into database. Scheduled appointments and meetings for Parent-Teacher conferences and aided the in development and presentation of student reports and teacher findings. • Worked with students identified as needing IEPs (Individualized Education Plans) as well as IFSPs (Initialized Family Support Plans). Ensured availability of adequate equipment for children with special needs, implemented creative curriculum and used electronic tool kits to support education plans.• Developed and maintained filing system. Show less

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  Childcare Network, Inc.

  May 2008 - Mar 2012

  Director

  • Supervised a team of 4 area lead teachers and 29 co-teachers. • Added $200 thousand in additional revenue by opening additional classroom space to state funded pre-kindergarten program• Reduced facility expenses by 40% through aggressive negotiations with vendors and eliminate the use of overtime through appropriate scheduling.• Assigned appropriate team members to implement corporate Brand Marketing initiative. The successful implementation increased enrollment and revenue establishing the facility as a million dollar location in the first year.• Managed payroll, scheduling and performance reviews to ensure staff training requirements were being completed in accordance with state and local guidelines.• Assigned appropriate team to manage building maintenance request and ensure inspection are completed in a timely manner.• Delegated classroom monitoring of curriculum and implementation to an appropriate staff member who ensured lessons were being followed in a safe manner. Any unsafe practices were dealt with immediately Show less

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  Department of Defense Schools Pacific Region

  Jun 2012 - Sept 2014

  Secretary/GS-0318-6 $37,237

  • Answered and managed incoming and outgoing calls while recording accurate messages. • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination.• Processed biweekly time sheets for 60 executives and employees.• Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation. Processed travel expenses and reimbursements. • Initiated a sponsorship program that fostered a smooth transition for incoming personnel to life in a foreign country.• Planned and coordinated logistics and materials for board meetings, committee meetings and staff events. Show less

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  Department of Veterans Affairs, G.V. Sonny Montgomery Hospital Jackson MS

  Sept 2014 - Sept 2016

  Supervisor Program Assistant/GS-0303-7 $41,327 Annual

  • Supervised a team of administrative functions for 5 clinical area and10 program support clerks. • Overseeing administrative function including assign work task, scheduling, staffing, and evaluations of performance standards. • Provide reports to upper management on operational objectives and work program that streamline workflow by 10% and decreased staff turnover rate to 0.• Assign appropriate team members to execute corrective action plan to address deficiency in reoccurring program standards.• Established routine training programs for staff and patients that have proven to decreased wait time of patients by up to 10 minutes after checking-in to a clinical.• Conduct patient care tracking analysis of patient No-Show rates and cancelations in order to decrease the number of missed appointment due to outside influences. Show less

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  U.S. Department of Veteran Affairs

  Sept 2016 - now

  Supervisor Health Administration Specialist/GS-9

  " Health Administration Supervisor overseeing logistical operations for Telephone Triage, Dental, Audiology, Nutrition and Mental Health support employee. " Review sensitive information to include patient medical records, employee personnel files, hospital progress data, and planning reports to suggest the best direction for logistical growth." Authorize, build and modification of provider grids to improve access across all Mental Health, Nutrition, Dental, and Audiology in accordance with VA and center directive. " Reviewing Clinic Utilization Repot, access data information and trends to effectively provide health care to the growing Veteran population." Weekly monitor VHA Support Service Center Capital Asset (VSSC) to ensure patients are scheduled within 30 days. " Manage Electronic Wait List for Mental Health PTSD patient in accordance with center directive." Certify staff time and attendance, training, and conduct annual appraisals for 14 - 20 employees." Oversee scheduling practices of employees with monthly audit to ensure staff is following United States government rules and regulation as it pertains to scheduling as well as VA policy and procedures. " Report finding of review directly to Administrative Officer and Chief of Staff while coordinating as well as giving recommendations to address any discrepancies" Committee member on 2 facility wide Process Improvement teams. Show less

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  Department of Defense Education Activity (DoDEA)

  Dec 2020 - now

  Administrative Officer GS-3041-11