Osama Abd El-Moez

Experience

• 

  Vodafone

  Jan 2015 - Feb 2016

  Customer Service Specialist
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  Experts Group

  May 2016 - Dec 2017

  Software Sales Executive
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  Spirit for Consultancy Services

  Oct 2017 - May 2022

  Account manager responsibilities include developing long-term relationships with a portfolio of clients, connecting with key business executives and stakeholders. Account Managers liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Manage and develop client accounts to initiate and maintain favorable relationship with clients. Responsible for leading a team of Account Managers dedicated to meeting the operational needs of assigned client segments. Familiar with a variety of the field's concepts, practices and procedures. Rely on extensive experience and judgment to plan and accomplish goals. Performs a variety of tasks. Lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to head of a unit/department. Show less

  • Account Manager

    May 2018 - May 2022

  • Sales Executive

    Oct 2017 - May 2018
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  Spirit for Consultancy Services

  Jul 2022 - now

  Sales Manager

  As a Sales Manager at Spirit for Consultancy Services, I provide strong leadership to my sales team, motivating and encouraging them to meet and exceed sales quotas. With a keen eye for data analysis, I review and analyze sales and operational records and reports to project sales, determine profitability, identify potential new markets, and set realistic quotas for my team.Understanding customer preferences is key to success in sales, and I work closely with potential customers to gain insights into their needs, and provide recommendations for the right equipment, products, or services that will meet their requirements. In the event of any issues, I am always ready to resolve customer complaints and staffing problems that may interfere with efficient sales operations.Collaboration with executive leadership is crucial for the development of sales quotas and strategies. I am responsible for preparing sales budgets, monitoring and approving expenses, and acting as a company representative at trade association meetings. With strong organizational skills and the ability to handle multiple duties, I am confident in my ability to lead and motivate my team towards success.I am passionate about leading and motivating my sales team towards achieving success, and I am confident in my ability to manage multiple duties while maintaining the highest levels of professionalism and integrity. Show less