Neha Kinha

Neha Kinha

Marketing Intern

Followers of Neha Kinha741 followers
location of Neha KinhaGurugram, Haryana, India

Connect with Neha Kinha to Send Message

Connect

Connect with Neha Kinha to Send Message

Connect
  • Timeline

  • About me

    Information Technology Operations Analyst at Zoom

  • Education

    • College Of Vocational Studies

      2015 - 2018
      Business Economics (Hons.) Business/Managerial Economics

      Activities and Societies: Core Committee Member (Enactus CVS - Project Madari and Project Katran), Organizing Committee (The Entrepreneurial Board), Event Planning Head (Runbhoomi-College Sports Festival, 2018), Inter-college dance/dodgeball winner

    • Great Lakes Institute of Management

      2019 - 2021
      Post Graduate Diploma in Management Finance and Operations
  • Experience

    • Gennex Innosource LLP

      Aug 2017 - Sept 2017
      Marketing Intern

      Telemarketing and E-mail Marketing, Generating Leads and converting traditional marketing techniques of the firm to Digital Marketing.

    • Binary Vogue

      Jun 2018 - May 2019
      Account Manager

      Managed and developed client accounts to maintain favorable relationship with clients. Ensured timely and successful delivery of solutions according to the customer needs.

    • Amazon

      May 2020 - Jul 2020
      Program Manager

      Provided high impact support to stakeholders by visualizing the ability to work closely with them and translate user requirements into output.Analyzed and generated solutions to increase website user engagement, created proposals and generated next steps for the program.

    • Vardhan Consulting Engineers

      May 2020 - Jun 2020
      Management Intern

      Financial modeling and analysis of the housing sector in Gurugram. Created financial models using historical data and provided forecasts based on various industry-related operating metrics.

    • Zoom

      Jul 2021 - now
      Information Technology Operations Analyst

      Produced management reports across IT systems for continued analysis and evaluation leading to reduction in IT support tickets, significant reduction of response time.Prepared reports using tools such as Excel, Service Now for leadership that effectively communicate trends, patterns, and predictions using relevant data for different applications.Spearhead company-wide project to automatically provision applications to users resulting in automating 17-20% of tasks equivalent of 2 IT Express headcount.Used Asana and Jira to create and maintain comprehensive project documentation.Accurately analyze and collect data for various business reports such as Operational Report, Scorecards and KPI Metrics Show less

  • Licenses & Certifications

  • Volunteer Experience

    • Member

      Issued by Karma Yoga on Jul 2019
      Karma YogaAssociated with Neha Kinha