Neha Kinha

Experience

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  Gennex Innosource LLP

  Aug 2017 - Sept 2017

  Marketing Intern

  Telemarketing and E-mail Marketing, Generating Leads and converting traditional marketing techniques of the firm to Digital Marketing.

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  Binary Vogue

  Jun 2018 - May 2019

  Account Manager

  Managed and developed client accounts to maintain favorable relationship with clients. Ensured timely and successful delivery of solutions according to the customer needs.

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  Amazon

  May 2020 - Jul 2020

  Program Manager

  Provided high impact support to stakeholders by visualizing the ability to work closely with them and translate user requirements into output.Analyzed and generated solutions to increase website user engagement, created proposals and generated next steps for the program.

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  Vardhan Consulting Engineers

  May 2020 - Jun 2020

  Management Intern

  Financial modeling and analysis of the housing sector in Gurugram. Created financial models using historical data and provided forecasts based on various industry-related operating metrics.

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  Zoom

  Jul 2021 - now

  Information Technology Operations Analyst

  Produced management reports across IT systems for continued analysis and evaluation leading to reduction in IT support tickets, significant reduction of response time.Prepared reports using tools such as Excel, Service Now for leadership that effectively communicate trends, patterns, and predictions using relevant data for different applications.Spearhead company-wide project to automatically provision applications to users resulting in automating 17-20% of tasks equivalent of 2 IT Express headcount.Used Asana and Jira to create and maintain comprehensive project documentation.Accurately analyze and collect data for various business reports such as Operational Report, Scorecards and KPI Metrics Show less