Aditya Garikiparthi

Experience

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  SSTN

  Jul 2002 - Feb 2004

  System Integrator

  o Maintained and configured networking and personal computing Hardware / Software.o Designed and implemented customer applications in an effort to create value added solutions. o Performed troubleshooting and diagnosis across a wide range of platforms and applications. o Provided technical support on Windows2000, SCO Unix and Linux installations.

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  Visaka Industries Limited

  Feb 2004 - Nov 2004

  System Administrator

  o Administration of Seven Windows 2000 Servers.o Administration of Windows 2000 Twin Thin Servers and its Clients.o Applying Group Policy on users as per requirements.o To cater to the computing needs of over 200 employees, in a team of three, worked in conjunction with Exchange2000 Server Administrator.o Redesigned the existing networking infrastructure, in order to facilitate upward scalability.o Centralized maintenance & support of systems over Wide Area Network.o Trained general computing for staff and ERP for users from rural areas in INDIA Show less

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  CSC India

  Nov 2004 - Sept 2007

  Account Lead, ETS, GIS

  An Interfacing role with Service delivery management and account team, managing the overall service, delivered by Global Operations. A focal point for all Global Operations activity within the account, the meeting of Global Operations performance targets and issues affecting customer satisfaction. o Application Packaging/Re-packaging of Microsoft Installers.o Ensure that any issues affecting Customer Satisfaction are being tracked/resolved o Effective incident & problem management is being performed o Coordinate with (workflow manager, peer lead engineers, India mgmt & Global Mgmt) to ensure the service is delivered to contracted SLA’s or project timescales. Show less

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  Accenture

  Jan 2007 - Jan 2009

  Consultant

  o Primary escalation point for all application packaging issues and provide resolutions for issues.o Co-ordinate action with Business Program Managers for key application failures and remediate the same.o Troubleshoot application issues impacting client deployments. o Develop and maintain opportunities for knowledge transfer between client IT teams – FAQs, workshops etc. o Troubleshoot application failures for deployed userso Produce documentation on common procedures and known issues for other teams within Project Vista o Liaise with other technical teams and the client to resolve global issues o Active Directory Deployment and Image stabilization.o Training team members on technologies & processes of packaging (Microsoft AppV, Installshield Adminstudio, Wise packaging studio and multiple other tools).o Setting up standards and processes for packaging and planning (OS, software, hardware platform etc.) migrations.o Desktop engineering work by automating various tasks to reduce work of Desktop support.o As team lead accountable for Developing, Trainings, Appraisals and Issues etc. of team members. Show less

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  Accenture GmbH

  Aug 2010 - Feb 2015

  Associate Manager

  o Liaise between Customer teams and project teams for smoother transition of work and drive towards deliverables in order to meet defined milestones.o Work stream lead for clients Application Conversion team which include both onshore and offshore team members.o Transition work to Offshore, Offshore Operations planning, training, facilitate and steer Knowledge transfer activities, training, kick off work commencement until Business as Usual.o Propose process and drive towards implementation liaising between both onshore and offshore teams.o Virtualize apps using Microsoft Application Virtualization (AppV) technology. o Working knowledge on AppSense user, application personalization. o Know how on Citrix Virtual Desktop Infrastructure implementation and related technologies (Citrix XenApp, Citrix XenDesktop)o Write technical documents on knowhow and best practices for Microsoft App V & application packaging.o Setup a team of application packagers for client working from offshore (India) to virtualize portfolio of applications using Microsoft App V.o Setup a team of client image and application testers for client working from offshore (India).o Co-ordinate activities for Client image build testing and application testing as part of onshore Integration and Acceptance Testing work stream.o Creation and review of Test cases, test scripts for client image testing as per client detail design document for new operating system. o Report work stream progress and planned activities to program management and highlight issues, risk timely.o Liaise with client contacts and application owners to understand their specific app. requirements for business needs and address challenges to provision their applications in client virtual environment. o Coach client IT Teams and program management on virtualization and virtual application provisioning benefits.o RPF, RFI support, Estimating PD's for work package, solution client requirements. Show less

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  Accenture

  Dec 2019 - now

  Senior Manager

  Cloud Implementation, DevOps