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Hagar Rabie Abbas

6000 followers

6th of October, Al Jizah, Egypt

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Timeline
About me
CRM & Online Operations Specialist @ Techmart
Education
- Cairo University
  -
  Bachelor's degree Business/Commerce, General
Experience
- General Motors Africa & Middle East
  Jul 2017 - Jul 2019
  - Identifying customer needs, offering advice and demonstrating suitable products.- Answer the customer inquiries regarding the brand new or CPV GM vehicles prices or any product related inquiry.- Use the cross and up-selling techniques to sell the most suitable vehicle according to the customer needs. - Handle all the sales related complaints and communicate with the concerned authorized dealerships across the region.- Conducting surveys with new and existing GM customers to prepare suitable marketing plans.- Prospecting the potential leads and direct them to GM vehicles. عرض أقل
  - Training Executive
    Oct 2018 - Jul 2019
  - Sales Advisor
    Jul 2017 - Oct 2018
- GB Corp
  Oct 2019 - Oct 2020
  Customer Satisfaction Specialist
- Al-Mansour Automotive
  Apr 2021 - Sept 2023
  Senior CRM & Digital Transformation Specialist
- Techmart
  May 2024 - now
  CRM & Online Operations Specialist
Licenses & Certifications
- LMS
  General Motors Academy
  Sept 2017
- Principles of Banking Certificate
  Egyptian Banking Institute
  Nov 2016
Volunteer Experience
- Academic year representative
  Issued by Students' Council of Cairo University on Jan 2016
  Associated with Hagar Rabie Abbas