Rachel Long

Experience

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  University of Exeter

  Oct 2008 - Jul 2012

  Student Ambassador

  University representative both on and off campus. Roles included:- Leading campus tours to both varying sized groups of prospective students and parents- Delivering student life talks to lecture theatres full of prospective students- Arranging all day Foreign Language workshops for incoming school groups (in French & Spanish)- Tutoring French and Spanish in local secondary schools prior to GCSE exams- Mentoring in local secondary schools promoting higher education as part of the national Aim Higher Scheme Show less

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  British Council

  Oct 2010 - Jun 2011

  English Language Assistant

  Nine months working in a Liceo Scientifico (Italian High School which specialises in sciences), teaching English to 14-21 year old students. Working in this school required me to integrate with other members of staff, adapting to their way of working, and taking on a lot of responsibility planning and giving my own lessons; sometimes at very short notice.

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  Bonhams & Butterfields

  Aug 2012 - Oct 2013

  Bids Administrator

  - Chief auction liaison for international sales, including off-site sales in the UK, France and Belgium- Full responsibility for pre and post-auction preparation and clerking- Liaising with internal departments to maintain strong internal communication- Maintaining client relations in English, French, Spanish and Italian via email, over the phone and in person.- Dealing with public enquiries and complaints on the main switchboard - Responsibilities also extend to working in the Cashiers department and working on Reception as the primary contact for clients which has required me to be both flexible and adaptable. Show less

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  Sotheby's

  Oct 2013 - Mar 2014

  Client Liaison, Bids Department

  - Responsibility for pre-auction preparation and clerking- Imputing and executing clients’ bids which requires keen attention and accuracy- Responding to post-sale queries and complaints- Liaising with internal departments to maintain strong internal communication - Liaising with VIP clients in English, French, Spanish and Italian, maintaining discretion and complying with confidentiality agreements.

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  Oxford University Press

  Mar 2014 - Apr 2018

  Marketing Coordinator in Oxford Educación, responsibility for the areas of Bilingualism (CLIL) and French. Specific responsibilities include:- Designing and implementing the Marketing Plan for all French and bilingual (CLIL) publications.- Creation of online and offline marketing material in Spanish, French and English.- Email marketing campaigns created through the platform Eloqua.- Coordination of webinars and marketing events.- Website maintenance and design (WordPress).- Coordination of an responsibility for projects involving external authors and editors.- Copy writing, translation and editing.- Creation of interactive, digital catalogues using HTML5. Show less - Personal and administrative assistance to the Managing Director- Translation and editing of internal documents and publications- Responsible for communication and organisation between international offices- Responsible for the accounts and the department budgetPart of the Communications department:- Writing for internal and public company websites- Involved in the planning, organising and realisation of internal events- Planning and delivery of internal presentations- Responsible for translating and maintaining up-to-date various areas of the intranet. Show less

  • Marketing Coordinator

    Feb 2017 - Apr 2018

  • Personal Assistant

    Mar 2014 - Feb 2017
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  Macmillan Education Iberia

  Apr 2018 - now

  Responsible for the creation and execution of the Marketing Strategy and Product Campaigns for the core business: English Language Teaching, in Spain and Portugal across all segments: Schools (Pre-Primary - Upper-Secondary) and Private and Public language schools.Certified KiVa Trainer (University of Turku, Finland) - March 2020Preparation and delivery of hands on training sessions for Directors, teachers and school psychologists in schools around Spain (in Spanish) on how to successfully implement KiVa, an internationally recognised Bullying Prevention Programme, as well as continuous assessment and support.Member of the Social Corporate Responsibility Committee:Creator of the Internal and External Communication Plan and responsible for a range of projects including the creation of a range of DEI materials for schools in Spain, volunteering projects and colaborations with the NGO Fundación Balia. Show less Responsible for the creation and execution of the marketing campaigns for Spain and Western Europe, focusing on the following business lines:- ByME (bilingual education textbooks), a joint project between two of the leading educational publishers in Spain, Macmillan and Edelvives - FLE (French language textbooks), an alliance with Éditions Maison des Langues- Macmillan International Curriculum, a range of educational products aimed at international schools worldwide- Macmillan English Campus, an online learning platform for young adults and professionals Show less

  • Portfolio Manager (ELT Secondary & Adults) & KiVa/Well School Trainer

    Oct 2023 - now

  • ELT Marketing Manager & KiVa Trainer

    Feb 2019 - Oct 2023

  • Marketing Manager FLE & Bilingualism

    Apr 2018 - Feb 2019