Zamajobe Sithole

Experience

• 

  Radu Goldings

  Jan 2007 - Aug 2009

  Sales Assistant

  I started as a sales lady, to working the register and doing some book keeping.

• 

  Rhodes University

  Feb 2014 - Nov 2014

  Management Tutor

  I tutor Management 1 and Management Marketing 3

• 

  Moshal Scholarship Program

  Jul 2014 - Nov 2019

  Strategy planning committee for Alumni

  The goal is setting up an Alumni association within the Moshal Scholarship Program. My responsibility is helping out in the Community Outreach Portfolio (where the focus in is giving back).

• 

  IQ Business

  Jan 2015 - Sept 2016

  Process Innovation Department.Nedbank Business Banking Compliance projects:-Business Banking Anti-Money Laundering Remediation,-Upfront Client Risk Profiling,-Retail Relationship Banking Anti-Money Laundering Remediation Process Innovation Department.Nedbank at 135 Rivonia (3 months):-AML, CFT and Sanctions Programme.Barclays Africa Group Limited Wholesale Banking Programme (1 month).Nedbank Business Banking Compliance projects (current):-Business Banking Anti-Money Laundering Remediation,-Upfront Client Risk Profiling,-Retail Relationship Banking Anti-Money Laundering Remediation.

  • Senior Associate Consultant

    Feb 2016 - Sept 2016

  • Associate Consultant

    Jan 2015 - Jan 2016
• 

  Nedbank

  Oct 2016 - Nov 2019

  • Provided structure to Portfolio Management in the newly developed department in Business Banking• Responsible for collecting and managing project information (status, progress, costs, resources and benefits etc.) and applying tools for portfolio management process• Evaluate and monitor progress on projects in Business Banking Portfolio• Compile reporting on the initiatives running in Business Banking• Identifying any improvements in existing processes needed to support the Business Banking portfolio.• Running and aligning portfolio to an AGILE Design thinking board (a view of the Busi-ness Banking projects running)• Ensuring that the Business Banking Road map is constantly up to date and aligned to the portfolio and strategy• Managing the Customer Experience Quick Win Initiatives• Consolidate and coordinate inputs into the organizational strategy and development of indicators• Work together with the Portfolio and Value Manager at improving the portfolio from a strategic point of view including building a Framework that illustrates the level of strate-gic alignment of BB initiatives• Formalise Portfolio Management Processes• Provide Project Support to cluster wide portfolio Justo Programme• Adhoc activities for example, attending prioritization sessions for task requests, stand-ing in for portfolio and value manager, assisting with business related queries etc. Show less • Quarterly audited all Business Banking projects (ensuring that governance standards are in place)• Archived Retail and Business Banking project documentation • Quality checking all documentation to ensure that all governance standards are met• Bi-monthly collated project status reports and (including risks and issues) from PMs into BB PMO Pack. The BB PMO pack was used for a standard monthly meeting which was minuted and archived• Compiling resource capacity schedule/ spreadsheet for the PMO office with the visibility for all PMs, Process and BAs’ capacity. Spreadsheet was updated monthly• Organised and minuted weekly PMO Project Portfolio Status Review meeting (with the PMs and Head of PMs) where risks & issues were raised, any changes to PMO and any decisions taken were communicated, new projects were tabled, capacity was dis-cussed etc• Updating Schedules that align projects with Change Management, Learning & Development as well as impacted stakeholders• Author of Project Board (view of all projects running in Business Banking including capacity, rag status, phase, net worth, strategic area and resources assigned)• Managed the different stakeholders and their expectations• Adhoc duties i.e. assisting in compiling different packs, standing in for unavailable PMs• Project Coordinator to RRB and BB Anti Money Laundering Programme, Autocomplete & Simplified Standards project, FICA Escalated & Unresolved project and Upfront Client Risk Profiling Programme Show less

  • Portfolio Coordinator

    Jan 2018 - Nov 2019

  • Project Management Coordinator

    Oct 2016 - Dec 2017
• 

  FNB South Africa

  Nov 2019 - now

  Role at EFT Payments, FNB:-To manage the successful end to end planning, execution, and delivery of multiple projects within programmes in the EFT Payments space across FirstRand Group within the constraints of time, cost, and quality.-Initiate and lead the governance and delivery of projects or group of significant projects within a specific function/Programme, using ScrumFall (Scrum and Waterfall) project management framework and methodology.-Ensure that the projects are realistically planned, organised, and resourced, to deliver against requirement and project plan.-Oversee the management of the deployment of project resources – Motivate resources to achieve a unified approach.-Develop and implement stakeholder engagement plans for projects, where relevant stakeholders are identified, to develop positive stakeholder relationships, and to ensure that each stakeholder has an appropriate share of voice. -Ensure a clear understanding of the project’s goals (within a Programme) and stakeholder expectations.-Compile Project review reports and presentations, including key information, commentary, and recommendations to support the review process and enable stakeholders to evaluate progress and agree on change. -Manage identification of risks, issues, actions, dependencies, and decisions associated with the projects, escalating these where appropriate – Manage and Control with effective communication.-Managing project costs, providing forecasts, and presenting variances with narrative at appropriate review points to ensure effective utilization and communication.-Ensure compliance of projects within the project governance ScrumFall. Ensure effective and efficient project administration including project documentation, schedule planning and maintenance. Show less • Work in a ScrumFall (combined scrum Framework and Waterfall methodology) environment – balancing both business (Product Houses and Operations-Contact Center) and Information Technology (IT)• Overseeing end-to-end delivery, including managing scope, budget, and plan strictly against set expectations across at least 6 feature Scrum teams within ConnectMe and FirstRand Group• Manage Small to Extra Large projects for ConnectMe, across the FirstRand Group• Facilitate Collaboration sessions between IT and Business Operations across multiple different business units• Managing reports and necessary documentation (managing all project documentation) up to Ex-ecutive level• Time and Resource Planning• Organizing and motivating project teams• Manage disputes with the client (business) and internal teams/people and achieve win-win out-comes• Monitoring and Controlling different initiatives/projects• Analysing and managing project RAIDS (Risks, Assumptions, Issues and Decisions) Log• Change Manager for projects• Ensuring customer satisfaction (i.e., Operations running smoothly across FirstRand Limited) by managing a successful transition from delivery into support• Ensuring all initiatives/projects running speak to FNB Strategy• Recommend business improvements initiatives within the project lifecycle/ lessons learnt to en-sure that like minded projects are run in a smoother fashion Show less

  • Programme Manager

    Feb 2025 - now

  • Senior Project Manager at EFT Payments

    Sept 2022 - Jan 2025

  • Senior Project Manager at ConnectMe (Contact Centre)

    Apr 2022 - Aug 2022

  • Project Manager at ConnectMe (Contact Centre)

    Nov 2019 - Apr 2022