Willy George

Experience

• 

  Parkland Health

  Apr 2019 - now

  ● Provided leadership support by assisting the supervisor in leading, training, motivating, and evaluating a dynamic team of 40 employees, fostering a collaborative and high-performance work environment.● Orchestrated the seamless storage, management, and transmission of laboratory test orders to lab instruments, including precise tracking to ensure efficient completion. Additionally, directed both basic and complex specimen processing, executed test performances, and reported test results within the assigned area.● Conducted detailed data analysis for quality control and produced comprehensive documentation, ensuring the reliability of lab testing and results and driving a significant improvement in process efficiency through continuous improvement initiatives.● Collaborated with 5+ cross-functional teams to identify, troubleshoot, and resolve laboratory issues efficiently.● Participated in the implementation of EPIC Beaker, performing thorough manual testing of functionality, usability, and reliability to guarantee a seamless user experience.● Developed comprehensive test plans and test cases, meticulously executing them to validate the full spectrum of EPIC Beaker functionalities and assess performance. Show less

  • Senior Lab Support Specialist

    Aug 2015 - now

  • IT Shadowing

    Apr 2019 - Apr 2019