Katie Joyce

Experience

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  Jamba Juice

  Aug 2015 - Feb 2017

  Shift Leader

  Promoted from a team member to a shift lead within a year of being with the company. Used new management skills to count weekly inventory, interview qualified applicants, start up fundraisers with non-profit organizations, and overall lead the team.

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  Savvy Skin Spa

  Aug 2016 - Nov 2019

  Social Media Coordinator

  Managing and creating posts Monday-Saturday on instagram and Facebook for a day local spa. Implementing "Motivation Monday", skin cancer facts, products, services and yelp reviews 6 days a week.

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  Buffalo Wild Wings

  Sept 2016 - Aug 2017

  Server and Marketing Team Member

  As a hostess, implemented a new way to help with table rotation that helped cut wait times by 5-10 minutes. Shortly after, promoted to a "Wing Certified Trainer" after 3 months and helped train new hosts to the Buffalo Wild Wings (BWW) standard. Then promoted within 4 months of starting at this company to a server. BWW Encinitas was in search of creating a marketing team based solely off manager referrals, I was selected to be on the team and targeted local car dealerships, hotels and businesses within a 10 mile radius and offered discounted catering options and free vouchers to local hotels for their guests. Show less

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  Better Buzz Coffee

  Jul 2017 - Nov 2020

  Lead Shift Supervisor

  Crafting and perfecting drinks and food to customers in under 2 minutes. Working together in a small environment as a leader to fulfill all orders effectively and quickly. Engaging with customers and creating connections with regular customers. Managing administration duties and delegating responsibilities amongst team members.

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  Aya Healthcare

  Nov 2020 - now

  Travel Experience Manager, Senior Team Lead