Stacy Aponte

Experience

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  American Express Travel

  Jan 1990 - Jan 1996

  Travel Agent Supervisor

  Managed an efficient operational team of 16 plus employees for the Corporate Business Travel Center. Negotiated corporate airfares, hotels and car rentals. Trouble shooting. Meeting facilitation. Recognized by Travel Counselors as “Star” Manager.

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  NationsBank (now Bank of America)

  Jan 1997 - Jan 1998

  Customer Service Manager

  Provided direct management to a staff of nine. Primary management duties included: Departmental budgeting and contingency planning, point of contact for critical customer issues, coaching/feedback development of direct reports. Conduct external and internal tours. Created procedures and documentation to streamline the process of foreign items. Member of the Diversity Steering Committee.

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  Lawyers Travel Service

  Jan 1998 - Jan 1999

  Travel Coordinator

  Responsibilities include: Completing travel for a major law firm at a three-person onsite; Arranging domestic and international bookings as well as leisure travel for the lawyers based in Washington DC and Atlanta GA and their client base.

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  ORC Macro International

  Jan 1999 - Jan 2001

  Travel Coordinator

  Responsibilities include: Arranging and ticketing business/government travel (domestic and extensive international) for clients in over 9 states at a two-person onsite; developing staff travel profiles; booking hotels, car rentals and limo airport pick up reservations. Coordinated activities via phone, email or in person.Meeting PlannerResponsibilities include: Locating suitable hotels and/or convention centers for conferences and meetings. Coordinated and managed 20-30 meetings per year. Primary liaison between my company and meeting facility.Program AdministratorResponsibilities include: Managing the American Express Corporate Card Program; facilitated enrollments, cancellations, monitored, produced and provided detailed monthly reports. 收起

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  Magellan Behavioral Health in Maryland

  Jan 2001 - Jan 2003

  Travel Supervisor

  Responsibilities include: Acting as a resource for Travel Coordinators in areas pertaining to operations and client issues, on a daily basis. Assisting the Account Manager in the achievement and maintenance of corporate and business unit goals. Assuring the continuity of efficient , quality service to clients by supporting the operational workflow at the point of sale. Arranging and ticketing business/leisure travel for clients in over 6 states at a three-person onsite; utilize the clients Get-There Online Booking tool; developing staff travel profiles; booking hotels, car rentals and limo reservations; meeting planning. Coordinated activities via phone, email or in person. 收起

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  TBM Consulting Group

  Mar 2003 - Apr 2014

  HR/Account Specialist

  • Provided the communication and administration of the various US based benefits programs to include Medical, Dental, Flexible Spending and Health Reimbursement Accounts, Disability Plans, 401K and Employee Stock Ownership Plan.• Coordinated the recruiting and selection process to include candidate generation, resume screening, applicant travel planning through Sabre travel tool, applicant interviewing, processing background checks, and new hire on-boarding.• Processed new hire paperwork, and maintained employee files on the HR database.• Maintained and reconciled monthly the Corporate American Express Card program for over 70 employees in the US and Europe.• Provided expense report quality control for US and European employees on a daily basis using the Concur expense reporting online system and transferred to the Dynamics Accounting system.Significant Accomplishments Include: Created an applicant data base to organize and manage incoming resumes in a format for hiring managers to access through a portal. Identified the need, researched available resources, and implemented the Concur expense reporting system resulting in a 15% increase so that all American Express charges are captured in a data base. Recommended, developed and implemented a new hire orientation program involving information and training in all elements of the business. Researched and selected an insurance carrier to provide insurance to all US employees traveling overseas improving their personal security with this health care coverage. Resolved numerous health care issues related to billing, physician referrals, and network providers giving employees greater confidence in plan administration. Trained European accounting staff to reconcile the American Express statement with the employee expense report minimizing the number of errors on client invoices. 收起

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  UPS

  Aug 2014 - Aug 2015

  Human Resources Supervisor

  * Support four warehouse sites with administering and communicating human resources policies, procedures and programs * Recruit, conduct interviews and provide orientation to the new hires. * Work on projects to streamline processes with other human resources professionalism* Provided support in functional areas of the human resources department, which included recruitment and employment, personnel records, employee and labor relations, job evaluation, compensation management, benefits administration, organization development and training. * Utilized the Oracle system for employee data and Automated Employment and EFX for new applicants, background checks and I-9’s. 收起

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  LMR LLC

  Aug 2015 - Jun 2020

  * Handle HRIS system support & administration as a subject matter expert, including day to day issue resolution and act as a key resource of HRIS* Administer Payroll for approximately 2200 employees across 3 states.* Oversee the maintenance of all HR Administration including employee records, personnel status updates, HR reports, terminations and new hiring* Ensure employee data is correctly entered into the company record keeping system and that all transactions are in legal compliance* Oversee the employee files including but not limited to, general employment documents, I-9s, US immigration, benefits, disability as well as EEO tracking and reporting* Manage various employee benefits programs, such as group health, dental, vision, 401K, accident, life insurance and short/long term disability* Manage employee benefits enrollment, open enrollment, revision and terminations, and ensure all benefits information in HRIS database is current and accurate* Oversee Wage Garnishments and Child Support Notices 收起 •Manage the unemployment process: research claims, prepare responses, and participate in hearings •Conduct New Hire Orientation for Home Office Support Team •Maintain HRIS: update the system to reflect organizational changes, terminate employees, assist employees with logging on and act as the first point of contact for troubleshooting questions •Manage electronic files: create a process for storing files electronically, research vendors to have current files uploaded and maintain future files •Provide administrative support to the Host office as well as over 24 store locations•Work on special projects•Coordinate interviews for Talent Management Consultant 收起

  • HRIS Manager

    Sept 2017 - Jun 2020

  • HR/Payroll Team Lead

    May 2016 - Aug 2017

  • HR Specialist

    Aug 2015 - May 2016
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  Allscripts

  Jun 2020 - Mar 2021

  Benefits Specialist
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  LMR LLC

  Apr 2021 - now

  Payroll & Benefits Manager