Ivy Lu

Experience

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  Yomii Frozen Yogurt

  Jan 2014 - Jan 2015

  Cashier

  •Received register orders, weighed yogurt, restocked toppings, made boba tea.•Operated cash register; processed sales.•Assisted customers with inquiries and purchases.•Maintained cleanliness and organization of the checkout area.

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  China Taste

  Sept 2016 - Sept 2020

  Cashier

  •Processed customer orders efficiently and accurately through POS system•Addressed customer inquiries and made recommendations based on customer preferences•Maintained inventory by restocking condiments, beverages, and utensils•Ensured cleanliness and organization of work area nightly

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  Walgreens

  Sept 2020 - Sept 2022

  Customer Service Representative

  Hired-September 23rd, 2020.•Provided customer service at the register, completing side tasks while closely monitoring transactions•Organized aisles by pulling products forward and maintaining cleanliness by sweeping the carpet•Assisted customers with inquiries and provided guidance on the sales floor•Stocked shelves and ensured products were faced at the end of the shift•Maintained cleanliness by sweeping, mopping floors, emptying trash, and cleaning bathrooms

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  GrassFire Industries LLC | Leadership Devt.

  Nov 2021 - Nov 2021

  Petition Circulator

  Trained: November 29th, 2021•Collected signatures for petitions.•Explained purpose of petition to potential signers.•Maintained accurate records of signed petitions.

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  ICRMS

  Dec 2021 - Jan 2022

  Petition Circulator

  •Collected signatures from registered voters. •Educated the public on the petition's objective. •Ensured all signatures were valid and submitted on time.

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  Bento Cafe: Asian Kitchen + Sushi

  May 2022 - Jun 2023

  Sushi/BAP Chef

  Started: May 14, 2022End: June 24, 2023•Know the ingredients for Poke/Maui bowls, prepped ingredients used at the bar, and maintained station cleanliness.•Trained in sushi at the front bar, rolled sushi, and remembered the ingredients in each roll.•Maintained cleanliness and organization of the sushi bar and kitchen.•Collaborated with kitchen staff to ensure smooth and efficient food preparation.•Nightly cleaning of floors, station, and storage of perishables.

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  China Taste

  Jul 2023 - Dec 2023

  Cashier

  •Processed customer orders efficiently and accurately through POS system•Addressed customer inquiries and made recommendations based on customer preferences•Maintained inventory by restocking condiments, beverages, and utensils•Ensured cleanliness and organization of work area nightly

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  Publix Super Markets

  Dec 2023 - Mar 2024

  Deli Clerk

  Start: December 5th, 2023Last Day: March 3rd, 2024•Assist with customer inquiries, personalize sub sandwiches, manage online orders, and slice fresh meat/cheese.•Prepared food items for display and sale.•Maintained cleanliness and organization of deli area.•Provided excellent customer service and product knowledge.