Juan Patterson, MBA

Experience

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  BankAtlantic

  Jul 2006 - Mar 2008

  CSR
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  Wachovia, A Wells Fargo Company

  Feb 2009 - Feb 2011

  CSR
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  ADP

  Feb 2011 - May 2015

  ·Identify and develop project plans for client project requests.· Analyze and consult on client project requests. · Monitor project progress and provide regular updates to the client and vested internal stakeholders.· Determine the components of the project and prepare a project plan and scope of all required activities, including involving all ADP Business units whose assistance may be required.· Perform testing and validation as required.· Serve as subject matter expert during projects.· Provide expertise and assistance for all major products used by our clients: HR, Payroll, Time and Attendance, General Ledger Interface, Custom Reporting and Benefit accruals. · Work with clients on mergers or acquisitions. · Conduct on site analysis or resolution meetings.· Provide recommendations on ways to increase efficiencies and limit inaccuracies of data. Show less · Oversee, Coordinate, and manage all aspects of the implementation for new and existing clients.· Serve as project manager during the implementation.· Communicate progress updates weekly or as agreed upon with client.· Ensure products are configured and/or adapted to meet each client's needs. · Provide functional design guidance and provide client support.· Set up of all earnings, deduction codes, wage garnishments and payroll calculations.· Set up Café 125 plan deductions.· Set up and assist with special payrolls including multi state, multi jurisdiction. · Manage client relationship during the implementation process and ensure milestones are met on time.· Mentor new hires throughout their training. Show less

  • Project Service Specialist

    Mar 2014 - May 2015

  • Payroll Implementation Specialist II

    Apr 2012 - Mar 2014

  • Reporting Implementation Specialist II

    Feb 2011 - Apr 2012
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  Neon Workforce Technologies

  May 2015 - Sept 2016

  • Vice President of Operations

    Nov 2015 - Sept 2016

  • Enterprise Project Director

    May 2015 - Nov 2015
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  Videndi HCM

  Oct 2016 - Feb 2018

  Vice President of Operations

  Videndi is a strategic human capital management and payroll processing company. We provide organizations with the back-office solutions to meet today’s challenging workplace environment needs. Our management team has almost 60 years combined experience managing human resource issues. We understand what it takes and what you need to align human capital requirements with business strategy.We see the gaps that exists in the market today. The reason for our existence stems from the frustrations experienced with aggressive product pushing, unknowledgeable sales representatives, improper onboarding and non-existent customer service. We tailor your platform with a collaboration of your needs and our industry insight. We have optimized the onboarding process and armed our workforce with knowledge to better serve you. We are confident enough in ourselves that we offer an Unconditional Service Guarantee for the life of our relationship. Our vision is to safely navigate entrepreneurs through business decisions. We are not jealous with our knowledge by educating our clients to know better. We are committed to serving our customers by adapting with them throughout all their business cycles.WE ENLIGHTEN ORGANIZATIONS TO THRIVE. Show less

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  Ascension Consulting Services

  Feb 2018 - now

  President