Max Pynaert

Max Pynaert

Customer Service Representative

Followers of Max Pynaert400 followers
location of Max PynaertHemel Hempstead, England, United Kingdom

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  • Timeline

  • About me

    Senior Technical Manager at Waterlogic International

  • Education

    • Adeyfield School

      2002 - 2004
      Advanced VCE Business
  • Experience

    • Tesco PLC

      Jun 2002 - Feb 2004
      Customer Service Representative
    • A1 Motorsports

      Feb 2004 - Nov 2004
      Customer Service Representative
    • British Gas

      Nov 2004 - Apr 2010
      • Technical Engineer

        Nov 2005 - Apr 2010
      • Apprentice

        Nov 2004 - Oct 2005
    • British Gas

      Sept 2010 - Nov 2012

      Guide engineers with technical queries.Assist engineers to diagnose problematic faults on central heating systems.Remedy customer complaints. Manage a large group of apprentices to attain an NVQ Level 3, train them over a two year period, subjects ranging from key skills to gas fires.Design and maintain training packages.Manage individuals who cannot maintain the high level of quality demanded, by coaching or disciplinary procedures.

      • Technical Support Engineer

        Apr 2012 - Nov 2012
      • Learning and Development Manager

        Sept 2010 - Apr 2012
    • British Gas

      Oct 2015 - Jul 2019

      To train and assess qualified engineers in new or existing subjects, including behavioural, customer service, gas, plumbing, electrics, construction, cavity wall and loft insulation.Design training material and presentations to assist in the training of the above subjects. Organising and developing British Gas's step into e-learning. Currently using Adobe Connect with sessions developed in PowerPoint, Captivate and Flash.

      • Learning and Development Trainer

        Nov 2012 - Jul 2019
      • Project Manager

        Oct 2015 - Jul 2016
    • Waterlogic International

      Jul 2019 - now
      • Senior Technical Manager

        Jan 2021 - now
      • European and African Technical Manager

        Nov 2019 - Jan 2021
      • European Technical Manager

        Jul 2019 - Nov 2019
  • Licenses & Certifications

    • Boats LPG

      Sept 2014
      View certificate certificate
    • CMA1

      NICEIC
    • DAH1

      NICEIC
    • Level 3 NVQ in Domestic Gas Maintenance

      City & Guilds
      Dec 2005
    • TCP1A

      NICEIC
    • UVHW

      NICEIC
    • LPG

      NICEIC
      Aug 2011
      View certificate certificate
    • TAQA

      City & Guilds
      Jun 2014
    • REGT1

      NICEIC
    • CCN1

      NICEIC
    • Gas Safe

      Gas Safe Register
      View certificate certificate
    • CENWAT

      NICEIC
    • MET4

      NICEIC
    • First Aid at Work

      St John Ambulance
      Sept 2013
    • MET1

      NICEIC
    • Unvented Hot Water

      NICEIC
      View certificate certificate
    • LAU1 and CKHB1

      NICEIC
      Aug 2011