Roxana Braneanu

Experience

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  Competence Call Center, Bucuresti

  Sept 2014 - Apr 2016

  French Customer Service Agent with French

  The position was to support via phone all the customers queries regarding the admin, billing, relocation and tech department.Also, the position included to manage the offer and sales part and to have contact with the colleagues from the shops in Switzerland.

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  Accenture

  Jan 2017 - Sept 2019

  HR Analyst with French

  The position included doing the documentation in French regarding all the HR processes like Hire, Exit, Change Job or Benefits for our customer, inputting all the data in the systems (Workday, SAP), assuring the support for all the employees or managers with regards to process updates in the systems, benefits and job-related queries via E-mail or phone. Outside the main responsibilities of my role, I have provided support to other HR project when needed and I was the Career Ambassador for our project. Show less

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  Wipro Digital Operations and Platforms

  Mar 2018 - Dec 2021

  This role includes managing my team and perform the daily HR and Payroll activities for the client. One of the responsibilities for this role was to conduct the Knowledge Acquisition process that has taken place in France for one month, to create all the procedures and to supervise the new procedures to be implemented during the transition and go live phases.Project responsibilities:-performing the daily payroll requests (remuneration changes, variables inputs) and HR request ( hire, exit, job data changes and absences) for EMEA region- following the payroll calendar, inputting all the data for the respective month, transmitting the data to the payroll provider and making the required verification-transmitting the data to finance department, making the payments and benefits for certain countries-performing the end of the month and quarter activities like headcount reports, leave of absence monitoring or compensation & benefits reports-keeping a good relationship and permanent contact with the client Team Leader responsibilities:-Managing the Hire and Exit process of my team in collaboration with the Recruitment Team -Managing the end-to-end performance cycle for my team members-Prepare the weekly and monthly reports for EMEA region needed for the MBR and QBR meeting with the client-Training all the new joiners- Maintaining the procedures always up to date, creating new ones when needed -Following the SLA`s and KPI`s and verifying all the transaction made by the teamOutside the main responsibilities of my role, I have participated to internal Quality trainings and I am internally Quality certified with knowledge about Six Sigma, Lean or Agile. Show less Main responsibilities: - Assuring the support in Workday regarding all the HR processes received via E-mail and chat. - Handling the new transitions and making the documentation for the new processes in scope. - Conducting the training and certifications sessions for the other centers - Ensuring compliance with all HR processes and procedures, from Hire to Retire, Compensation Management, Organization Management, Performance Management in order to maintain SLAs - Maintain a direct contact with the client in the weekly calls and assuring the back up for my Team Leader.Outside the main responsibilities of my role, I have participated almost every quarter in internal trainings like Excel, Time Management or PowerPoint and I was a member of the Wipro Fun Committee who is in charge of organizing the out of work activities: parties, sports competitions, fun Friday, etc. Show less

  • Human Resources Operations Team Leader with French and English

    Sept 2019 - Dec 2021

  • HR Analyst with English and French

    Mar 2018 - Sept 2019
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  Glovo

  Dec 2021 - Jun 2023

  Manage and steer the operational activities for all payroll payment in accordance with company pay policies in 25 countries from Europe and Africa;Guarantee compliance with all regulatory laws and requirements and company quality and control guidelines;Represent Glovo in payroll matters with local and national governmental agencies;Organize an international team of more than 15 people for continued process improvement, simplification and automationConducting analyzes of HR KPI's and recommending actions that will improve themManaging and supervising knowledge transfer from one provider to another Managing and supervising the opening of a new country payroll and HR relatedWorking side by side with Tax and Compensation & Benefits Team in processing Stock Option Plans in PayrollDesigning and implementing new ways of automatization in WorkdayLiaise with internal and external Auditors, assisting as necessary and providing any required informationManaging my team`s performance cycle and salary review Show less HR:Provide guidance to the local HR Administration team to manage HR operations deliverables and the flow of day-to-day operationsLead team in daily huddles, discussing and continuously improving on key operational metricsOverseeing and coordinating team's performance, workload, and productivityCoordinating from a labor perspective the mergers & acquisitions that Glovo had in the SEE region by transferring the employees from one entity to another, aligning salaries, positions and implementing new benefitsEnsures accurate data and documents are prepared as required by the global process (e.g. annual increases and promotions ongoing processes preparations and implementations) or local legislationEnsure accurate process documentation as per the labor law supporting from hiring to termination process flowActively being involved and collaborating with local lowers from 8 countries in HR matters including lawsuitsPayroll:Manage the different payroll vendors in the region and aim for scaling-up and automatization & optimization opportunitiesObtain a strong understanding of company needs, key deliverables, priorities and process to define new ways of working automating the actual process.Actively participate and contribute to global workshops and design review sessions with Payroll key customers and stakeholders to have all processes more scalable and efficientOversee general payroll processes for the legal entities in the countries in which Glovo operates, ensuring their accuracy and timeliness delivery to support a best-in-class employee experienceMaintain updated and accurate SOP and handbooks and ensure their alignment with stakeholdersLiaise with internal and external Auditors, assisting as necessary and providing any required information Show less

  • Payroll Manager

    Aug 2022 - Jun 2023

  • People Operations & Payroll Manager

    Dec 2021 - Sept 2022
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  Siemens Energy

  Jun 2023 - now

  Senior Human Resources Consultant

  - Drive identification of requirements for Payroll input collation process and identify substandard processes through interaction with country HR admin/HR specialists/Payroll and outsourcing partners- Working hand in hand with the Local HR Managers in Europe to ensure “As-Is” process mapping to document the current state of the processes through the utilization of process tools and methodologies.Analysing and auditing the information collected for further analysis and trends identification - Identify and collate difficulties and improvement potentials related to process steps and/or system functionalities.- Drive the design of the revised “To-Be” standard process according to the defined global standardization framework using simplification and automation to achieve higher efficiency and effectiveness.- Develop an implementation plan for the revised process across the countries and ensure its achievement.- Supervise and measure the effectiveness of processes.- Control and ensure internal and external documentation of processes by relating with colleagues, consultancies, and BPO providers, ensuring documentation quality and building in-house knowledge Show less