Pranjal Nath

Experience

• 

  Hinduja Global Solutions

  Aug 2008 - Oct 2014

  Team Leader Operation

  Joined as CRO in 2008 and promoted as a Team Leader Hadling a team of 27 associates who are taking inbound calls of a health care process.....Conducting training sessions to new hire associates for the process and cordinating with different sections of the Hospital for the resolution of patients queries. ...

• 

  Sir HN Reliance Foundation Hospital And Research Centre

  Oct 2014 - Aug 2019

  Assistant Manager Operations

  Managing a team of people from medical and non medical background to run the Toll Free # of Hospital smoothly so that every patient can get through the hospital no. any time for any emergency .

• 

  Medcare Management Service Pvt. Ltd.

  Sept 2019 - Oct 2022

  Operations Manager

  Handling Overall Operations of 3 Centers on a day to day basis including Vendor Management, Inventory Management, Marketing Management and HR Activities

• 

  Masina Hospital Trust

  Nov 2022 - now

  Manager Liasioning and Clinical Services

  Responsible for Clinical Services of the Hospital followed by Liaison with different stack holders for various compliances to get it done on time for Hospital smooth functioning.Responsible for developing In House Communication Center for smooth functioning of the Appointment booking system.Responsible for Corporate Marketing, new Tie-up and recovery from corporates.Responsible for smooth functioning of Opd Diagnostic services along with all doctors Opd scheduling based on their requirements.Responsible for Patient Satisfaction and Quality Assurance w.r.t. Opd servicesResponsible for overall operations of In-house Radiology Diagnostic Services, and Neurology Diagnostic Services Responsible for Set-up of Health Check-up department and also responsible for smooth functioning of the Health Check-up department Show less