Taylor McMillan

Experience

• 

  Sonoma State University

  Aug 2009 - May 2012

  Peer Mentor and Community Service Advisor

  Mentored 50+ upper-class students holding quarterly meetings, keeping open-door policy to address and aid students with both education and personal issues. Created and implemented novel curriculum for freshman class advancing to college and campus while collaborating with faculty to support course content. Developed new sex education curriculum garnering interactive participation from every student throughout course.

• 

  Antelope Valley Union High School District

  Nov 2016 - Dec 2017

  Roving Substitute

  Partnered with Assistant Principal and several secretaries across campus to execute requested administrative tasks efficiently and professionally. Maintained general classroom student behavior through clear communication with students, in addition to coordinating with campus security when required.

• 

  University of Phoenix

  Jan 2018 - Jan 2020

  Campus Operations Specialist

  Built strong relationships throughout campus administration in various key departments while liaising professionally in upholding high levels of internal and external confidentiality with faculty and students, advocating policy compliance, covering higher Learning Commission guidelines.

• 

  Paycom

  Feb 2020 - Jul 2022

  New Client Setup Specialist

  Oversee comprehensive portfolio, attending and presenting client consults to discern overall company needs along with respective Paycom app and software expectations. Aid clients through Paycom app implementation, tracking progress, and providing hands-on support while assisting in primary general ledger and workforce allocation setup.

• 

  ClearCompany

  Jul 2022 - now

  • Customer Onboarding Specialist

    Jul 2024 - now

  • Customer Success Manager

    Jul 2022 - Jul 2024