Benjamin Burford

Experience

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  Patterson Scale and Restaurant Supply

  Oct 2004 - Sept 2008

  Account Manager

  • Cold calling self-generated leads and creating new accounts.• Maintain an open line of communication with vendor representatives and customers.• Work closely with design team on new restaurant build outs.• Problem solve with tight time restraints.• Negotiate pricing and discount structures with customers and vendors.

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  Bestbet Poker, Simulcast and Racing

  Sept 2008 - Apr 2017

  Gaming Associate (Poker Dealer)

  • Adapt to changing situations and adhere to strict procedures.• Interact with customers and employ conflict resolution skills.• Handle and account for large sums of money on a daily basis.• Maintain a high level of customer service.

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  Roto-Rooter Plumbing & Drain Service

  Apr 2017 - Nov 2020

  Sales/Project Manager

  • Communicate with all interested parties in a calm and confident way. • Review all job paperwork (scope, Xactimate, job diary, work orders, and drying logs) • Responsible for the successful completion of the project, including cost control and reporting. • Have a working knowledge of industry standards and adapt to changing situations. • Complete post remediation follow ups and insure collection of payment. • Maintain a current IICRC certification in (WRT, ASD, AMRT)

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  DriMaxx

  Sept 2018 - Mar 2019

  Branch Manager

  -Ensure all operations are carried on in an appropriate, cost-effective way.-Improve operational management systems, processes and best practices.-Purchase materials, plan inventory and oversee warehouse efficiency.-Help the organization’s processes remain compliant.-Formulate strategic and operational objectives.-Examine financial data and use them to improve profitability.-Manage budgets and forecasts.-Perform quality controls and monitor production.-Recruit, train and supervise staff.-Find ways to increase quality of customer service. Show less