Denise Miller

Experience

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  Vitreo-Retinal Consultants, Inc.

  Aug 2005 - Dec 2013

  Ophthalmic Technician/ Receptionist

  2008-2013 Receptionist: substituted as receptionist prior to being full time receptionist• received Pickle Award - outstanding service above and beyond job description • scheduled patients, verified coverage certain insurances, checked patients in and out, posted charges and codes, received payments, balanced end of day transactions• answer phones, reminder calls, managed calls of patient's concerns• organized charts and current paperwork each day including satellite offices, scanned information• managed office snack box 2005 - 2007 Ophthalmology Technician:• administered preliminary screening examinations, including blood pressure, visual acuity, eye pressures, dilate• conducted test , optical coherence tomography, visual field, B-scans• assisted the doctor, including scribing, prep patients for injections or laser treatment• prepared injection kits, meticulously cleaned and sterilized ophthalmic and surgical instruments Show less

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  Pat Joyce Insurance Agency, Inc

  Mar 2014 - Apr 2015

  CSR/ Agent (P&C License)

  • post payments, make changes, quote, file claims on policies per client's request• download and run daily reports from insurance companies• scan, electronic and regular filing. download pictures, fax, manage weekly deposits

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  Spectrum Orthopedics Ltd

  Jun 2015 - now

  Scheduling

  Schedule for 13 doctors, take incoming calls and voice mails;fax to referring physicians; send and retrieve internal messages from physicians and staff. Use of Centricity; Allmeds; Outlook and IM.