Sandy Chang

Experience

• 

  Moran Health Care Group

  Oct 2005 - Dec 2006

  Management Accountant

  Month-end accounting, budget, forecast and variance analysis.

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  Talent2 Pty Ltd

  Jan 2007 - Mar 2008

  Management Accountant

  Month-end accounting, budget, forecast and variance analysis.

• 

  Macquarie Group

  Apr 2008 - Dec 2011

  • Led a data migration & target operating model review (TOM) project in Sydney/ India. Created new operational manual and trained a team of 14 offshore staff in 6 months• Led global & bank-wide balance sheet regulatory reporting and being the point of contact for Australia's banking regulator APRA HR Finance - month-end accounting, budget, forecast and variance analysis.

  • Finance Executive - Regulatory Reporting Accountant

    Aug 2010 - Dec 2011

  • Senior Finance Associate - HR Finance

    Apr 2008 - Aug 2010
• 

  Commonwealth Bank

  Jan 2012 - Mar 2013

  Business Analyst, Institutional Banking

  Business Analysis Lead in Institutional Bank (Finance).• Partnered with McKinsey Consulting to identify 25 improvement opportunities in the end-to-end reporting scope. Awarded Bronze award• Led the Return-on-equity (ROE) and Management Information System (MIS) analysis and reporting on institutional banking products and clients• Self-taught SQL to fix the SQL database to enhance reporting accuracy by 80%+ within 10 months

• 

  EY

  Apr 2013 - Aug 2015

  Senior Management Consultant

  Senior Consultant & Project Manager in Financial Services Advisory.• Led a team of 4 consultants in leading a global implementation program (Asia ex. Japan, US & Europe). Created a POC cost model and implemented the client's global trade costing tracking, Operations cost attribution, and process optimisation initiatives to enhance cost transparency and efficiency• Achieved 14% in annual cost savings by leading a comprehensive process review of the client onboarding process (Lean Six Sigma), performed gap analysis, identified and prioritised improvement opportunities, and presented a 3-month strategic implementation roadmap as part of the overall Target Operating Model (TOM)• Executed business unit strategy and financial planning (5-year projection), performed comprehensive market research & benchmarking, crafted and presented account strategy to drive growth Show less

• 

  AXA

  Apr 2016 - Dec 2016

  Project Manager

  Transformation & Change Management Lead in Health Product Transformation.• Led a transformative initiative to enhance the usability and adoption of a financial analysis auto-form application for insurance agents, streamlining processes, elevating user and operational experience and increasing advisor adoption by 80% within 3 months of implementation• Partnered with cross-functional teams to integrate agile practices and actionable stakeholder insights, optimising operational efficiency and digital performance Show less

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  HSBC

  Jan 2017 - Oct 2017

  APAC Transformation Lead | Global Operations Transformation

  APAC Transformation Lead in Global Operations Transformation Program.• Designed and executed transition workflow and communication plan that ensured smooth, uninterrupted business continuity• Optimised value realisation by implementing rigorous benefits tracking to quantify transformation impact and drive cost efficiencies• Led end-to-end change management initiatives, securing stakeholder engagement and fostering agile adoption

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  HSBC

  Feb 2019 - Nov 2022

  Senior Manager, Strategic Business Change | Wholesale Bank

  APAC Transformation Lead in Wholesale COO Strategic Business Change.• Led global location strategy initiative, building a 100+ staff offshore team in China within 9 months, delivering USD c.10M in annual cost savings• Led business and tech stakeholder reviews and the implementation of the onshore/ offshore target operating model (TOM)• Orchestrated Tax Reporting Solution implementation across 15+ APAC markets, partnering with global teams and external vendors to improve reporting quality by 20%• Centralised and digitalised COO MI reporting suite, saving 50+ work hours/ month• Established Data & Analytics value stream delivery framework, designed demand management process, and upskilled teams on Agile and design-led Change methodologies Show less

• 

  Lead With Brand Limited

  Nov 2022 - now

  Founder & Managing Director

  Helping women entrepreneurs build a passion-driven brand to connect + convert.

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  Hang Seng Bank

  Feb 2024 - May 2024

  Head of PMO | WPB (Wealth & Personal Bank)

  Head of PMO in WPB (Wealth & Personal Bank) Transformation.(Resigned for family reasons)• Unified business units with transformation and IT teams by implementing a robust program management structure and clear governance framework• Launched a comprehensive project management framework that streamlined communication, preemptively resolved client issues and promoted rigorous daily oversight• Built high-performance leadership through clear strategic direction and measurable performance targets, leveraging analytics and performance metrics Show less