Eric V. Ashley

Eric V. Ashley

Authorized Comcast Contractor/Equipment Recovery Personnel

Followers of Eric V. Ashley63 followers
location of Eric V. AshleyMeridian, Idaho, United States

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  • Timeline

  • About me

    Cultural Anthropology B.A. | US Rater at TELUS International | Entrepreneurial Mindset | Customer Service Specialist | Inside Sales Associate

  • Education

    • Monta Vista High

      1986 - 1987
      High School Diploma Mandatory Studies

      Mandatory Education.

    • College of San Mateo

      1994 - 1998
      Associate of Science (A.S.) Horticultural Science

      Completed a lot of required classes.

    • Humboldt State University

      2001 - 2004
      Bachelor of Arts (B.A.) Anthropology

      Mandatory classes to proceed with my major of Anthropology of which I have a Bachelor's Degree.

  • Experience

    • CES, Inc. (Cable Equipment Services Incorporated)

      Jan 2012 - Jul 2014
      Authorized Comcast Contractor/Equipment Recovery Personnel

      Taking work orders issued by Comcast and working them. I would call the subscriber and also go to their residence to request their equipment. This service was free for them, and it was a great help for some because they either didn't have transportation or they were elderly or incapable of delivering the equipment themselves. I found great satisfaction from it because I felt like I was being part of the community and providing a great service for it.

    • RCH Companies

      Jul 2014 - Aug 2015
      Retention Specialist

      I specialize in retaining or keeping customers for Comcast from delinquent account work orders issued to me from Comcast. Creating a personal bond with the Comcast subscriber to enhance customer loyalty is my specialty as well as exceptional customer service. I am able to keep the subscriber by giving them certain discounts that RCH Cable Companies programs provide for them. If the subscriber, however, needs to cancel their services I provide them with a 100% free of charge equipment pick up service. I pick up DVRs, Modems, Standard DCT Cable boxes, HD Cable boxes, EMTAs, etc... Show less

    • Postmates by Uber

      Aug 2015 - Mar 2016
      Courier

      Accepting job orders using the Postmates Fleet application and using all of my abilities and talents to accomplish a 1-hour delivery service for the Postmates customers.

    • SYKES

      May 2016 - Aug 2017
      Customer Service Representative

      Service Capital One Credit card customers

    • DIRECTV

      Oct 2017 - Aug 2023
      Customer Care Associate
    • AT&T

      Oct 2017 - Apr 2022
      • Customer Care Associate

        Oct 2017 - Apr 2022
      • AT&T/Directv Customer Loyalty Group agent

        Oct 2017 - Oct 2017
    • TELUS International

      May 2023 - now
      US Rater
    • Clearlink

      Oct 2023 - Feb 2024
      Inside Sales Associate

      Represent Fortune 500 brands to help customers find the products they want and need (think internet, TV, phone, home security, etc)

    • Amazon

      Jan 2024 - now
      Fulfillment Center Associate

      I work on the shipping dock handling incoming packages and put them on pallets and get them ready to ship out to their destination.

    • USPack

      Mar 2024 - now
      Route Driver

      I'm an Independently Contracted Delivery Driver for USPACK PARTS that utilizes adaptive delivery solutions in handling a route delivery service.

  • Licenses & Certifications

  • Volunteer Experience

    • Christian Minister of the True God Jehovah

      Issued by Jehovah's Witnesses on Jul 2005
      Jehovah's WitnessesAssociated with Eric V. Ashley