Anastasiia Babich

Experience

• 

  First Mutual Credit Society Bank

  Aug 2001 - Jun 2004

  Methodology and development for retail banking (cards, credits, payments)Functional specification/Work Statements/RFP

  • Technology Specialist

    Oct 2002 - Jun 2004

  • Office Manager/Cashier

    Aug 2001 - Oct 2002
• 

  Rosbank

  Jun 2004 - Jun 2007

  Project management skills (Project support, documentation and project records, project schedule, support plans/schedules (keeping up to date throughout the project), obtaining agreement between parties, establishing effective communication within the project team etc.)Experience in Product development (development and implementation of credit products including market strategy, pricing, analyzing). Current Projects are related to Integrated Call-center/CollectionsSupported Project - Transact SM. Show less Plastic card projects:Development of Co-Brand projects within the business consolidation of"1OVK" and "Rosbank"; Development of new bank products and improvement of available bank services;Participation in the design, development and testing of cashier software systems;Development of internal instructions; Cost-effectiveness analysis; Fluctuation tracking in legislative base;Maintenance of organizational, methodological and information support of the developed services; Training (developing skills) employees (Customer Service). Show less

  • IT Department, Lead Specialist of Bank technology Division

    Dec 2005 - Jun 2007

  • Retail Department, Lead Specialist of Bank technology Division.

    Jun 2004 - Dec 2005
• 

  National Bank TRUST

  Jul 2007 - Feb 2008

  Lead Manager. Research and Development Division SME.

  Project management (developing new CRM in accordance to SME collection needs).Development and support credit products for SME. Analysis of the current technological and business processes, document management, preparation of proposals for their optimization. Creation of flow diagrams(models), the construction of business processes. Description of new products.Interaction with IT department. Preparation of proposals for automation and implementation.

• 

  MDM Bank

  Jan 2008 - Mar 2012

  Team-lead Information maintenance department, Business support division.

  Organizing the development and implementation of software (Collect SM, Print-and-Insert complex, SMS-notification, Automated reporting).Technical, informational and analytical support for units, working with borrowers. Providing contact automatization of the bank's departments to work with borrowers and debtors.Creation and maintenance of automated system of control, coordination and integration for the debt collection. Creation of flow diagrams (models), the construction of business processes. Description of new products.Maternity leave from 2009 to 2012 Show less

• 

  Diasoft

  Sept 2013 - Jan 2016

  Project Manager

  Project management: project planning, scope planning and management, cost&time management and controlling, risk management, project communication, resource management, project reporting and administration, project control.Projects are related to cards, payments, financial markets, government integration services.

• 

  VTB

  Jan 2016 - Oct 2019

  Project Manager

  Managed implementation, analysis, development and integration projects throughout the entire project life cycle, including project initiation/proposals, project delivery, stakeholder management, post implementation review and project close out:● Developed and obtained approval for technical specifications, Business Requirement Documents (BRD), and project documentation.● Assigned tasks to the developer (contractor), tested functionality through user tests, and accepted results.● Developed and modified new/existing bank card products, services, processes, and technologies. Show less

• 

  Home Credit Russia

  Oct 2019 - May 2021

  Business Analyst

  Managed an Agile R&D team of 6 members working on retail financial products in payments and fraud domains:● Analyzed market trends, technologies, and databases to support business teams in developing card products.● Analyzed/reviewed bulletins/standards/announcements/updates to enhance efficiency, accuracy and compliance with industry standards and regulations● Collaborated with remote and multi-functional teams to implement changes and streamline operations, ensuring compliance with industry standards.● Launched loyalty program: credit card cashback based on MCC code that increased credit cards transactions volume by 13% and decreased cash withdrawal from ATS by 32%● Developed and implemented a fraud control system, enhancing accuracy (CSI +16%) and reducing risk exposure (-3%).● Wrote technical specifications and provided technical leadership to ensure high-quality results, meeting project timelines.● Wrote functional requirements for adjustment/improvements of existing products/systems, development of the solution architecture, documentation adjustment and user testing. Show less

• 

  Russian National Commercial Bank

  May 2021 - Nov 2022

  Technical Project Manager

  Managed, led and motivated an Agile R&D team of 10 members building a retail B2C financial products in the Bank Core system. Demonstrated a solid understanding of SDLC by overseeing project schedules, user stories in Jira/Confluence, and backlog tasks related to accounts and payments domains:● Collaborated with cross-functional teams, including operations, sales, marketing, and risk management, to prioritize requirements and update the product.● Led the data analysis of client accounts, developed a new data storage standard, and ensured compliance, resulting in a 17% reduction in operational issues in front office processes.● After M&A with 3rd party bank merged 10 types of credit cards products into 3 types, that affected 1,3M+ B2C credit cards.● Launched government subsidy program - payment to the clients, who suffered from climate disaster or Covid-19. 23000 clients applied and were paid.● Led the development and implementation of a new front office interface aligned with updated storage standards, improving system efficiency by 8%.● Identified and mitigated complex project risks and issues, ensuring successful outcomes.● Shaped metrics supporting business growth by optimizing KPIs.● Formulated the final business requirements, analytical conclusions, and necessary documentation. Defined both technical and business action plans, as well as developed a business case for users/customers. Show less