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Gloria K Kyere

Gloria K Kyere

Client Coordinator

Followers of Gloria K Kyere317 followers
location of Gloria K KyereGreensboro, North Carolina, United States

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  • Timeline

  • About me

    Customer Experience/ Lead Logistics

  • Education

    • Ghana Institute of Management and Public Administration

      2009 - 2014
      Master of Business Administration (M.B.A.) MARKETING

      MBA (MARKETING OPTION)

    • Institute of Commercial Management (ICM-UK)

      2008 - 2008
      Diploma (Single Subject) Public Relations/Image Management

    • University of Ghana

      2000 - 2004
      Bachelor of Science (BSc) Banking and Finance

      BANKING AND FINANCE

  • Experience

    • Maersk Logistics

      Sept 2005 - May 2010
      Client Coordinator

      Cargo Coordination from Port to deliveryCoordinating Customs clearance processesLiasing with customers to plan and schedule cargo delivery

    • Damco Logistics Ghana Ltd

      Jun 2010 - Jun 2012
      Section Chief

      Cargo Coordination from Port to deliveryLiasing with customers to plan and schedule cargo delivery

    • Damco

      Jul 2012 - Jan 2018
      Imports Manager

      SCOPECustomer ServiceProcess excellenceCustoms RegulationsLogistics (Seafreight, Haulage) Freight forwardingCustoms brokerageNegotiationClaims handlingRelationship BuildingReportingPeople Management through training, setting objectives, appraisals, etcAreas of Activities cover a wide range of industries including;FMCGMining SupportGovernment ProjectsOil and Gas

    • A.P. Moller - Maersk

      Jan 2019 - Jul 2019
      Customer Solutions Manager

      Responsible for the development and evolution of e2e value proposition based on identified customers’ needs and supported by market insights resulting in differentiated solutions.

    • MAERSK SERVICES USA INC.

      Sept 2021 - now
      Senior Customer Experience Partner

      4PL Supply Chain

  • Licenses & Certifications

    • PEER EDUCATION, HIV PREVENTION (PLANNED PARENTHOOD ASSOCIATION OF GHANA)

      PLANNED PARENTHOOD ASSOCIATION OF GHANA (PPAG)