Shamnika Vijayakumar

Experience

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  MyTutor.co.uk

  Sept 2020 - May 2023

  Mathematics Tutor

  With a background in tutoring Key Stage 2-5 students at MyTutor, I excel in devising and executing bespoke lesson plans tailored to meet students’ specific learning needs. Skilful in providing relevant study materials to adequately prepare students for examinations. Recognised for delivering constructive feedback to parents professionally, fostering a collaborative environment. I efficiently managed to leverage my tutoring experience to enhance problem-solving and analytical skills.

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  Sitel Group

  Aug 2021 - Jan 2022

  Customer Service Agent

  Dedicated Customer Service Advisor at SITEL Group, adept at leading customer query resolution for pivotal initiatives such as the NHS Test and Trace programme and Afghan Resettlement Scheme. Focused on maintaining top-tier customer satisfaction through active listening and effective problem-solving techniques. Collaborated with diverse teams to ensure comprehensive client support, contributing significantly to mission-critical operations during challenging circumstances.

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  EASAN & CO LIMITED

  Jul 2023 - Feb 2024

  Accounts Assistant

  Experienced in the role of Accounts Assistant at Easan & Co Ltd, where I efficiently managed accounts payable and receivable processes for a variety of small businesses. Proficient in handling financial data using Excel spreadsheets and in preparing detailed financial statements and reports, including balance sheets and income statements. Skilled in analysing financial data to detect and resolve discrepancies, ensuring accuracy and compliance. Provided valuable assistance to the accounting department through precise document filing and account reconciliation. Show less

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  Vibe Teaching

  Jan 2024 - Jul 2024

  Teaching Assistant

  As a Teaching Assistant at Vibe Teaching, I played a pivotal role in providing educational support and fostering a positive learning environment for students with Special Educational Needs (SEN). My responsibilities included individualised instruction, behaviour management, and aiding in the development of social and academic skills.

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  Sayer Vincent

  Aug 2024 - now

  ACA Trainee Chartered Accountant