Marc C.

Experience

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  David Lord Engineering Limited

  Jul 1989 - Feb 1997

  Apprentice Engineer/Contracts Manager
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  BSS Industrial

  Feb 1997 - Feb 2008

  Trade Counter Manager/Business Development Manager
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  MITIE Cleaning

  Jun 2008 - Jan 2011

  Regional Account Manager
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  TC Facilities Management

  Jan 2011 - Feb 2012

  Business Development Manager
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  LMC Cleaning Limited

  Feb 2012 - Sept 2012

  Site Based Project Manager, Cleaning
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  Indepth Managed Services

  Oct 2012 - Jul 2013

  Regional Business Development Manager
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  Drb Facilities Management

  Jul 2013 - Oct 2014

  FACILITIES SERVICES BUSINESS MANAGER - Soft Facilities Provision
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  PALMER & HARVEY MCLANE LIMITED

  Dec 2014 - Aug 2016

  Facilities Manager
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  WYG Group

  Aug 2016 - Feb 2020

  Senior Consultant – Asset & Facilities Consultancy - NationalWYG Limited Aug 2016 – Apr 2019I am currently part of the Asset and Facilities Consultancy Team, where we offer support in Asset & Facilities Management. Part of the remit, which I have been involved in is Compliance Auditing across the government and private sectors, Health and Safety compliance auditing within the Medical, Distribution, Food and the Retail sectors. The position has given me the opportunity to learn and try new skills.Key Responsibilities: • Nationwide project for the Royal Mail Group - Formal testing and reporting back on – DEEE (diesel engine exhaust emissions) and Force Testing of Automatic Gates & Barriers, TR19 & TM44• National Asset management survey for Arcus and Johnson Controls• Nationwide MOJ including Prisons and local courts Mandatory and Statutory compliance audit project.• Nationwide Network Rail Mandatory and Statutory compliance audit project.• Asset Management for Blue Chip projects.• Crossrail (The Elizabeth line) Asset tagging and information gathering.• Nationwide NHS Mandatory and Statutory compliance audit project. Show less

  • Principal Consultant

    Apr 2019 - Feb 2020

  • Senior Consultant – Asset & Facilities Consultancy

    Aug 2016 - Apr 2019
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  G4S

  Feb 2020 - Jul 2022

  • Mobilise the Facilities department from BAFO through to BAU, including interviewing and employing both Hard and Soft Services Managers. Setting up subcontractors, purchasing contracts, CAFM systems, stock ordering systems, IT, Asset checking against CoBIE 6 data. • Timely delivery and completion of planned maintenance and reactive work across the establishment from the time of formal handover to BAU, this includes ramp up.• Timely delivery and completion of all PPMs for 140k+ assets across 13 buildings, without a computerised CAFM system• Setting up and the Management of the SMC baseline audit for the HMPPS – Ensuring all Statutory and Mandatory documentation is maintained and up to date• Budget control – Ensuring PPM works, reactive repairs and other critical works are delivered within budget – Budgets include FM, Health & Safety, Stores, Consumables, Stationary, Cleaning and Grounds• Ensuring the delivery of sub-contracted works within in timescales and budgets Maintaining the strong relationships built between the Facilities department and the Senior Management team within the establishment.• Delivering clear, concise, and timely reports to the Senior Management team within the establishment of the current position of the Mechanical, Electrical and Ventilation systems on site Show less • Drive and deliver contracted FM service levels at HMP Ryehill that are safe, high quality, financially viable and operationally functional.• Manage and direct the on-site team in the delivery of services required.• Ensure all contractual CDIs are reported and achieved in line with contract Business Plan.• Develop and be accountable for departmental budgets, staffing, and capital expenditure. Advise and assist across the contract where necessary.• Thorough understanding of PPM and reactive works scheduling and programming.• Good understanding of the principles of a CAFM system.• Ensure the team have the required tools and equipment, including PPE, to safely carry out their work.• Ability to carry out mentoring and coaching of staff.• To seek to identify opportunities for improved efficiency and effectiveness of FM services and delivery.• To identify risks, requirements and implement plans for the recruitment, training and development of all relevant FM staff.• Application of approved Quality Control, Health & Safety, Environmental and COSHH standards and evaluation of work practices.• Liaise closely with the FM Operations Manager to ensure optimum service delivery • Co-ordinating first line reactive cover.• Manage, plan and coordinate project works liaising with the FM Project Manager.• Contractor management of outsourced services including specialist hard services such as lifts, water treatment and waste management.• Conduct regular scheduled client meetings to review service delivery.• Ensure appropriate staffing levels are maintained in the team and take responsibility for communicating contract / corporate goals and objectives.• Provide support and assistance to other sites as necessary to sustain delivery expectations.• Assist in reviewing the asset replacement plan in liaison with the FM Asset Manager. Show less

  • Head of Facilities - HMP Five Wells

    Jun 2021 - Jul 2022

  • Service Delivery Manager

    Feb 2020 - Sept 2021
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  Serco

  Jul 2022 - Jul 2024

  • Audit and Compliance across the J&I contracts, ensuring sites are compliant to the authorities’ audit baselines. • Ensuring that the Planned and Reactive maintenance strategy in line with industry best practise, maintenance technical standards and prison technical standards. • Audit site SSOW, ensuring that all appointed persons are trained.• Capital Planning Process, Reporting and Management. • Maintain and update all safe systems of work aligned to company policies and prison standards. • Provide support across all sites ensuring effective management of operational technical standards.• Ensure the application of the appropriate techniques, such that at all level’s opportunities for continuous improvement. • Ensure that the inspection traceability is maintained to National/International standards by quality-controlled records. • Identify gaps in technical training, provide support to deliver and manage with specialist training companies bespoke training to meet the contract requirements. • Support new bids and provide guidance in setting up new contracts during mobilisation and support contract hand-backs and demobilisations. • Business Continuity and Pandemic plans and testing is place.• Insurance inspections and results/actions loaded into CAFM. all rectification works are completed. • Asbestos, Water, Fire, Air quality and Audit risk assessments – all RAs updated, and actions logged and completed.• Interface with area / contract asset managers to ensure continuity and approach Create capital asset strategies by contract to grow client investment opportunities. • Communication with key stakeholders and team members. Ensure that there is a robust & structured meeting schedule with all key stakeholders including (Ops, FMs, SPV, COD etc Show less • Liaise with key company employees and stakeholders to determine exit and/or mobilisation strategy and methodology.• Implement the Serco process for ensuring NoCs (Notice of Change) are completed and stored correctly and that assets are correctly tagged and recorded, that drawings and Maintenance documents are up to date and processes for documenting are completed correctly and accessible.• Work closely with the Asset Management team to ensure liaison between them, the FMs and the Custodial teams across each site.• Liaise with procurement business partners to ensure best prices and contracts are in place with suppliers and assist with critical supplies and/or suppliers to ensure a smooth transition at the start or end of contract, or that mitigation is in place. Ensure contracts have an end date in line with the contract.• Ensure that rectifications are complete prior to contract end date.• Explore opportunities to reduce stock of engineering spares held on site by use of “call off” arrangements with key suppliers, without impacting service.• Work with the PFI Asset Management team to ensure Contract compliance.• Ensure communication between suppliers and contractors in terms of service supply contract end date and handover periods.• Manage FM stock levels on all contracts via the Stocks & Stores Manager/Engineer.• Write or review standard operating procedures in conjunction with stores, asset and PFI colleagues.• Prevent overordering and overstocking.• Mitigate the impact of dilapidation costs at the end of a contract Show less

  • Head of Compliance

    Feb 2023 - Jul 2024

  • FM Mobilisation Manager

    Jul 2022 - Feb 2023
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  Care & Custody, A Mitie Company

  Jul 2024 - now

  Facilities Management Specialist

  FM Project Manager