Avnish Kumar

Experience

• 

  D-Link India Limited

  Oct 2005 - Nov 2005

  Technical Support Consultant

  Worked for D-Link on a two-months contract on an MTNL project. It was really a great experience and enjoyed this first job of career.

• 

  Dabur India Limited

  Dec 2005 - Jun 2007

  Technical Support Engineer

  I have worked at Dabur India Limited corporate office as a resident IT Support Engineer to support employees.

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  NIIT Technologies

  Jul 2007 - Oct 2009

  Executive L2, (Role-System Admin)

  I have worked as System Administrator with NIIT Technologies Ltd on the payroll of Team Computers. The data center consists of different models of DELL Servers and DELL storage.My Scope of Work was as follows: => Installation, configuration, and troubleshooting of Windows Server 2003/2008. => User management: Creation, Deletion, Assigning rights/privileges to users as per ticket/approval. => Managing File Servers, Quota: creation/extend as per Change Management Policy. => Backup/Restore execution of In-scope Data Center servers as per backup policy via DLTs. => Initiate and execute Change management process/requests related to IT infrastructure as & when required. => Coordinating/troubleshooting with different teams for smooth functioning of applications and services. => Management of Exchange Server 2000, ISA Server and DNS, DHCP Servers.=> Managing network services like IIS, FTP, HTTP, etc. Show less

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  NIIT Technologies

  Apr 2010 - Oct 2011

  Team Leader (Role-System Admin & Team Lead)

  I have worked as System Admin / Team Lead with NIIT Technologies Ltd on the payroll of Team Computers. My Scope of Work was as follows: => I worked as a System Administrator and managed a team of 6 Tech Support Engineers on client site NIIT Technologies.=> Management and troubleshooting on AD 2008, Exchange 2007, TMG, FTP,MS Hyper-v, Terminal Servers, DNS, DHCP,IIS etc.=> Management of SAN storage on EqualLogic SAN PE6000e.=> As a big internal project, we migrated around 400 users from desktop to thin clients and their profiles on Terminal Servers.=> In network management, I worked on PIX, ASA, cisco routers, and Extreme switches to extend VLANs and communication between different VLANs. Show less

• 

  AgreeYa Solutions

  Oct 2011 - Nov 2017

  Lead to IT team and help them if they need any help in projects and support.My responsibilities includes Troubleshooting, Configuration and Maintenance in IT infrastructure.Providing end to end satisfactory solution to local users and remote users by remote support using Lync, Team viewer or Gotomeeting.Managing and troubleshooting on AD, DNS, DHCP, creation and modifications of mailboxes on Exchange 2010.Prepare demo environment as per project requirement and installation of OS, and required applications i.e. SQL Server, Sharepoint and etc.Creation and management of VMs on MS hyper-v and VMware ESX, ESXi using vCenter and vSphere client. Show less Build Private Cloud automation Capability purely using Microsoft System Center technologies. My responsibilities includes Troubleshooting, Configuration and Maintenance in IT infrastructure.Providing end to end satisfactory solution to local users and remote users by remote support using Lync, Team viewer or Gotomeeting.Managing and troubleshooting on AD, DNS, DHCP, creation and modifications of mailboxes on Exchange 2010.Prepare demo environment as per project requirement and installation of OS, and required applications i.e. SQL Server, Sharepoint and etc.Creation and management of VMs on MS hyper-v and VMware ESX, ESXi using vCenter and vSphere client. Show less

  • Lead- System Administration

    Jan 2016 - Nov 2017

  • Senior System Administrator

    Oct 2011 - Dec 2015
• 

  PowerSchool

  Dec 2017 - now

  • Managing Multi-Location IT Infrastructure and End User Support.• Participates in IT strategy, planning activities, and change management, bringing current knowledge and future vision of IT services, systems, and best practices as related to business requirements.• Provides thought leadership in IT strategy, operations, cost-optimization, and efficiency improvement.• Manages the different teams under IT and works with the onsite leads to ensure that IT operations operate well.• Provide leadership, mentoring, resource planning, and drive the successful growth of the team.• Responsible for creating regional budgets based on projections given by the talent team.• Managing IT procurement, inventory, and IT Assets Management.• Vendor selection and management for IT Procurement including Hardware, Software, Network, ILL, and Data Centre equipment as well as engaging in negotiations with them.• Conduct regular career development/planning, performance, and pay discussions with team members.• Prepares and presents reports to all levels of management and staff.• Working closely with other departments such as Talent, Finance, Facilities, PMO, Engineering, etc.• Assist the team with IT-related Audits.• Provide technical support and guidance to users.• Participate in Operations meetings to represent IT and capture requirements for current and upcoming needs.• Vendor coordination, Preparation of purchase request and Agreement, Follow up with vendors, and Vendor payment.Technical Skills: ITIL, MCTS, CCNA, VMWare, MySQL, MS SQL, SharePoint, Teams, Exchange Online. Office 365, Azure AD, Single Sign-On (SSO) Multi-factor authentication (MFA), Identity and Access Management (IAM). Show less

  • Senior IT Manager, Enterprise Technologies

    Apr 2023 - now

  • Manager, Information Technology

    Dec 2017 - Apr 2023