Manoj Patel

Experience

• 

  Scottish and Southern Electricity Networks

  Feb 2005 - Feb 2010

  District Sales Manager
• 

  West London NHS Trust

  Feb 2010 - Jun 2015

  • IT Service Desk Shift Lead

    Jun 2011 - Jun 2015

  • Contact Centre Operator

    Aug 2010 - May 2011

  • Estates Administrator

    Feb 2010 - Aug 2010
• 

  British Gas

  Jul 2010 - Feb 2012

  Energy Consultant
• 

  Lewisham and Greenwich NHS Trust

  Jun 2015 - Mar 2019

  IT Service Desk Manager
• 

  NHS North West London ICB

  Mar 2019 - Mar 2021

  Leading set up of Brand New Digital Contact Centre to transform Diabetes Care in North West London through the creation of digital by default service (KnowDiabetes) providing direct support to people with or at risk of developing diabetes in NW London.

  • Digital Project Manager

    Jul 2019 - Mar 2021

  • Digital Contact Centre Manager

    Mar 2019 - Jun 2019
• 

  The Hillingdon Hospitals NHS Foundation Trust and London North West University Healthcare NHS Trust

  Apr 2021 - Apr 2021

  Cerner EPR Change Lead

  Responsible Cerner EPR change lead for a designated Cerner module as part of the Transformation work streams, providing specialist support in understanding local clinical and operational workflows and requirements, translating that to accurate As Is/To Be workflows, and delivering the changes necessary for successful introduction of paperless patient records for the entire hospital, for all clinical and non clinical staff groups.

• 

  Surrey Heartlands Health and Care Partnership

  May 2021 - now

  Technical Project Manager

  Lead the planning and delivery of the local Digital First Primary Care Programme, supporting a variety of key enabling projects and work streams and responsible for the implementation of Primary Care technology projects.