Muhammad Waqar

Experience

• 

  Wateen Telecom

  Jan 2008 - Jul 2012

  * Operation & Maintenance of Motorola WiMAX Diversity access point.* Complete Installation of Access Points performing Commissioning, Bootstrapping, AP Calibration and AP Diagnostics.* Working as on call Engineer, responding to network problems reported by NOC.* Troubleshooting and solving problems remotely by analyzing site logs, and providing recommendations for outage recovery.* Onsite troubleshooting of Access point in case of outstanding issues.* Carrying out Software upgrades for Access points and CPE’s. Upgraded SP’s of WMX2.0 load and upgraded regional network to WMX2.5 load. Testing of CPE loads and their remote upgrade.* Planning and conducting activities like ATP’s, Preventive Maintenance, and Site Health Check as per company standards.* Planning and conducting monthly Audits as a proactive approach for minimizing network outages and ensuring maximum availability.* Providing Remote Technical support for CPE related issues. Providing resolutions for Trouble Tickets raised by customer.* Handling Trouble Tickets system (Creating, Updating & Closing TT’s).* Maintaining record and complete documentation of all activities. Preparation of reports for Management analysis.Microwave Backhaul, Cisco Switches & Routers:* Installation, configuration of Microwave (SAGEM, NEC) and Cisco switches/Routers involved in the network.* Troubleshooting of Microwave backhaul, Cisco devices in case of any outage/Alarms.* Conducting & planning Preventive maintenance and Software upgrades of these NE’s.* Using High Cap NMS to remotely verify & resolve Microwave issues.* Addition of switches to CACTTI and analyzing traffic stats.* Coordination with Vendors (Sub cons) for Power related issues (Commercial Power, Genset, Rectifiers, and Batteries etc) Show less

  • Field Support Engineer–WiMAX (RAN)

    Jul 2010 - Jul 2012

  • Field Engineer-WiMAX

    Apr 2009 - Jul 2010

  • Associate Engineer-WiMAX

    Jan 2008 - Apr 2009
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  Symbia Pvt Ltd.

  Jul 2012 - Mar 2014

  BSS Engineer

  * Working as Team Lead Operations for SIAE Microwave Network Nationwide. (SLA Project with Motorola Solutions for National Police Bureau, MOI).* Installation, configuration and commissioning of SIAE Microwave radios AL, ALC, and ALC plus for NTC Pakistan 1+0 & 1+1 etc.* Installation, configuration, and commissioning of NERA Evolution Edge, Evo XPAND & IP + Series.* Installation and commissioning of NEC Neo COMPACT 18G for PTCL* Installation and commissioning of NEC Digital Microwave Radio iPaso link 200,400, Paso link NEO, for TP Vega Project Pakistan. * Installation, configuration and commissioning of Huawei RTN 900 series.* Responsible for routine and on demand O&M activities such as corrective, preventive and planned activities.* Acceptance and health check tests during the implementation phase* To generate Link Budget including calculations of Link Fading, Link Availability and Reliability is using pathloss V4.* BERT test using external BERT and link acceptance.* Performing E1 expansion Plus software up gradation.* Manage the LOS and TSS surveys team nationwide Show less

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  Nera Telecommunications Ltd

  Apr 2014 - Dec 2021

  Regional Operations Engineer

  * Handling all the critical and sudden wireless incidents raise by the customer and provide them with root cause analysis.* Performing Level 3 troubleshooting for all the hardware & software problems.* Fulfilling any customer requests for customer satisfaction towards the network performance.* Providing & supporting the customer team with essential technical knowledge. * Support with Customers and field teams to correct radio Network faults and performance degradation as per Service Level agreement needs.* On Site Trouble Shooting in case of escalation.* 24x7x365 on call support to field team for smooth network operation. Show less

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  Connectserve Communication (Private) Limited

  Oct 2021 - now

  Founder / CEO