Dominique Richards

Experience

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  National Life Group

  Jan 2013 - Sept 2013

  Intern Assistant

  o Assisted with the provision of client-facing services o Provided services that best fit with clients' situations and needso Engaged in the communication of options to clients so that they understood the benefits of applicable serviceso Assisted with the organization of documentation

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  Donnie McClurkin

  Jun 2013 - Feb 2014

  Intern Assistant

  I worked with renown gospel singer Donnie McClurkin while he was in the process of recording his CD, Duets. I handled administrative tasks such as organizing documents for the songs and background vocalists' compensation. I also interacted with his manager in Tennessee and organized elements of Donnie McClurkin's schedule such as arranging his flights out of state.

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  Starbucks

  Oct 2015 - May 2016

  Barista

  I was tasked with juggling different tasks at the same time. Multitasking responsibilities such as taking people's orders while also putting pastries in the oven could be difficult, but I always did it with a genuine smile and aimed to give our customers the best experience possible. I wouldn't mind going out of my way to help a customer bring things to their car, or helping them find out what nearest store carried a product that we were out of because the goal was always to make them as happy as possible. That was something that I loved doing. Show less

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  Engineering Projects in Community Service (EPICS) program

  Aug 2016 - Jan 2017

  Shell & Casing Analyst/Project Archivist

  Shell & Casing Analysto Worked with a team to create a communication device for children with autism.o Developed the shell and casing of the device, simulated strength tests, and performed other tasks, using SOLIDWORKS® 3D CADo Facilitate communication between departments and clientso Utilized critical thinking and problem solving skills to optimize the structure and provide solutions (such as engraving a Quick Start Guide as a concise manual on the lid).Project Archivisto Organized documentation of engineering, progress, specs, and all other details regarding the projecto Encouraged, monitored, and facilitated communication among different departments and team members working on the project. Show less

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  Purdue University

  Sept 2016 - Feb 2017

  Public Relations Representative

  Promoted members' music to play in public venuesDeveloped and inspired creativity and activity in members

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  Engineers Without Borders Purdue University

  Sept 2016 - Feb 2017

  Member

  Working to engineer a biogas in Uganda.

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  Arduino Team Project

  Oct 2016 - Dec 2016

  Project Manager

  o Spearheaded a team effort to develop and execute an Arduino project, maintaining the team's focus on achieving a successful projecto Organized tasks and meetingso Provided instruction regarding research and ensured team members understood material and kept up with tasks.o Conducted gap analysis in team members' performanceo Strategically taught and explained material, providing exercises to help team members who struggled with material and with keeping up with the team.o Brought in outside resources to help team members and to enhance the ultimate project Show less

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  Purdue University Northwest IEEE Student Branch

  Nov 2016 - Feb 2017

  Student Liaison; Board Member

  Worked with a team to establish a robotics extension of IEEE that would conduct research projects, particularly geared towards rally cars and that would possibly reward students with course credit for their hard work.

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  Southeastern Grocers

  Feb 2017 - May 2017

  Bilingual Customer Service Representative
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  RealPage, Inc.

  May 2017 - Nov 2021

  Bilingual Senior Living Advisor

  o Circumvent obstacles and troubleshoot system complications and malfunctionso Quickly adapt to a frequently changing environment and shifting SOPso Facilitate communication between departments and clientso Rewarded for excellence and diligence while taking care of customers

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  Freelance

  Jan 2018 - now

  Web Developer

  o Includes coding in HTML, CSS, and JavaScripto Utilization of MVC techniques with Flask and Djangoo API developmento Front-end and back-end developmento Incorporate SEO practices and other techniques

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  Education Strategy Consulting

  Mar 2021 - Mar 2021

  QA Engineer/Front-End Developer

  o Conducted quality analysis of web applications for product deploymento Prioritized QA logs and communicated results with team members o Organized technical documentation for programmers based on customized CSS widgetso Participated in analysis and testing of programming properties for widget customization

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  Tatum Games

  Jul 2021 - now

  Sr. Web Developer Consultant

  o Collaborated with team members in building software for a successful launch within a startupo Operate in an agile environment to achieve objectives in a fast-paced settingo Lead team of established developers and spearhead project initiative of website maintenance, enhancements, optimizations based on best practices, and expansiono Manage various teams of interns and team captains, providing guidance and direction while cultivating an edifying environment that cultivates growth as well as developmento Analyze team processes and workflows to diagnose opportunities to optimize procedures and efficiencyo Regulate fluidity in daily routines, identifying and communicating obstacles to teams while providing support to resolve roadblocks and promote progresso Sustain team communication and collaboration within cultural diversity and across various time zoneso Manage workloads and prioritize crucial tasks for execution using Jirao Translate product requirements into project specifications for team members’ comprehension o Organize documentation, manage consistencies and best practices throughout project, and lead coaching and training meetingso Organize exercises to instill best practices in a cultivating environmento Continuously seek opportunities for process improvement and execute improvement objectives o Quality control over multiple facets of project website rollouto Review & contribute to frontend and backend code for project Show less

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  Reprise Digital

  Nov 2021 - now

  Sr. SEO Analyst

  o Provide services for multiple clients, managing 20+ websites simultaneously with various objectives and timelines while allocating necessary efforts and resources to each one based on their respective needso Collaborate with internal team members and various external teams of diverse skillsets and roles in different geographic locations to provide data-rich insights and reports in a timely mannero Learn new tools and research latest developments in website/SEO best practices to enhance recommendations and ensure strategies remain current for optimal relevance and impacto Reprioritize tasks and deliverables based on moving timelines, shifting objectives, and developing marketso Research and analyze data to formulate useful insights and courses of action that align with clients’ business strategies and objectives while enhancing user experiences on websites based on their inferred interestso Research the client’s competitive market and consider competitive tactics and innovative approaches to improve metrics and fulfill client goals in order to elevate them above the performance of their competitorso Convey findings to clients in the form of presentations and reports based on the audience to emphasize significance to respective expectations and intentions as well as to ensure clarity and understanding based on their knowledge baseo Lead teams in projects to provide desired services to clients, and apply feedback to strategies and deliverables to optimally achieve intended objectives and meet client specificationso Identify areas of opportunity for clients to achieve business strategy objectives with services that are offered by the agencyo Analyze team processes, discover opportunities for improvement, and implement efforts to achieve process enhancements with objectives such as automation for simplicity, consistency, and agility. Show less