Vinit Pandey

Experience

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  Stanvac Superon Group

  Dec 2015 - Mar 2019

  Junior Analyst

  • Proficient in extracting, analyzing, and visualizing large datasets throughout various stages of the order management lifecycle, ensuring accurate reporting and actionable insights.• Experienced in developing and maintaining interactive dashboards using Microsoft Power BI, enhancing accessibility and usability of data for strategic planning and operational efficiency.• Collaborated with cross-functional teams, including, to ensure secure and reliable delivery of reporting and analysis to Company stakeholders.• Successfully coordinated and administered Company-wide surveys, employing advanced analytical techniques to derive meaningful conclusions and recommendations.• Contributed to quality enhancement initiatives and strategic planning cycles by providing comprehensive data analysis and insights to Different stakeholders.• Assisted in the preparation of operational reports and insights for Leadership, contributing to informed decision- making and strategic planning. Show less

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  Stanvac Superon Group

  Apr 2019 - Jul 2021

  Business Analyst

  • Managed end-to-end project documentation including test plans, risk assessments, and training materials, ensuring project milestones and deliverables were met on time and within scope.• Utilized strong analytical skills to analyze and document existing business processes, workflows, and procedures, identifying areas for improvement and optimization.• Demonstrated strong interpersonal and communication skills, facilitating the interpretation and explanation of complex data outputs to diverse audiences across the university community.• Demonstrated proficiency in creating process maps, workflow diagrams, and business models to visualize and enhance existing processes, driving efficiency and effectiveness.• Presented findings, recommendations, and project updates to stakeholders, effectively communicating technical information to non-technical audiences.• Collaborated with cross-functional teams to streamline data collection processes and improve data integrity, ensuring accurate reporting and decision-making. Show less

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  Infosys BPM

  Nov 2021 - Jun 2022

  Customer Sales Associate

  -Provided excellent customer service and support as a Customer Sales Associate at Infosys BPM, ensuring client satisfaction through effective communication and problem-solving skills.-Demonstrated expertise in product knowledge, understanding customer needs, and recommending appropriate solutions to drive sales and meet targets.-Utilized CRM systems and sales tools to manage customer interactions, track sales leads, and maintain accurate records of transactions and inquiries.-Collaborated with cross-functional teams including sales, marketing, and product development to enhance customer experience and drive revenue growth.-Proactively engaged with customers through various channels such as phone, email, and live chat to address inquiries, resolve issues, and upsell products or services Show less

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  McDonald's

  Jun 2022 - Oct 2022

  Crew Member
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  TollPlus

  Oct 2022 - Jan 2023

  Business Analyst

  • Worked on lifecycle, create, and followed up on JIRA tickets and solar winds tickets for the change request received from the business partner.• Requirement Gathering workshops with end users/stakeholders/superusers based in the EMEA region.• Analyzed and documented the "To be" business of M50 and operations processes based on the agreed requirements and/or function points and perform impact assessment.• Analyzed data elements, defects and reports from legacy business systems and documented analysis results. • Developed functionality prior to release, creating CR (Change Request) for any modification in FSDD (Functional and system design Document).• Analyzed 400 customer feedbacks on products and discovered unmet user needs in end-to-end customer journey flow. • Collaborated with the finance team to assess all the customer data and visualized metrics using Power BI. Show less

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  Central Bank of Ireland

  May 2023 - Oct 2023

  Business Analyst

  Coordinated tracking of business performance metrics and targets, facilitating data-driven assessments and adjustments to achieve team goals.• Provided ongoing support and troubleshooting for Microsoft Dynamics users, addressing issues, andimplementing enhancements as needed to improve system performance and usability.• Facilitated regular training sessions and provided documentation to educate users on Microsoft Dynamics features, best practices, and procedures.• Achieved a 95% adherence rate to the strategic product roadmap and increased stakeholder satisfaction by 30%, measured through regular meetings and feedback sessions with executives and stakeholders.• Improved efficiency by 25% in documenting and agreeing upon functional, non-functional, and GUIrequirements. Utilized the “Az Do” Tool to streamline the process and reduce the time needed forconsensus.• Successfully gathered more than 200 business and technical requirements for the Electronic Document and Records Management System , contributing to reduction in project timeline due to acomprehensive understanding of stakeholder needs.• Mitigated project risks by 30% through a thorough risk assessment in the EDRMS implementation. Identified potential challenges and vulnerabilities, raising awareness in RAID meetings, resulting in a well-prepared project team. Show less

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  Emagine

  Jun 2024 - now

  Business Analyst