Charles E. Lavoie

Experience

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  Teleglobe

  Jun 1997 - Aug 1998

  Report Developper

  In charge of report design and integration for a client-server enterprise wide software solution.

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  Accusof Systems

  May 2000 - Aug 2002

  Sr Analyst - Programmer

  - Designing and programming a commission-based payroll system.- Report design and analysis- Unit testing- Client-Server software porting

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  Datawarehouse Application Manager

  Mar 2003 - Dec 2010

  Created innovative Business Intelligence solutions that added value for more than 8 years.In charge of Performance & Strategy for BI Integration at Wealth Management Helped the senior management monitor performance, analyse new market trends and information. - Developpement of integrated dashboards and performance reporting solutions- Data Governance Sub-Intendant- Business & Functional Analysis- DataBase Modeler- User training and formal presentations - BusinessObjects system expert Show less

  • Datawarehouse Application Manager

    Nov 2010 - Dec 2010

  • Senior Business Intelligence Specialist / Business Analyst

    Mar 2003 - Dec 2010
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  Public appeareances

  Jan 2010 - Mar 2022

  Lecturer, Pannelist

  - Television: Segment on the impact of weather on consumer behavior (Meteomedia, 2015)- Conference: Geo-BI and the use case of Cirque du Soleil (Salon BI, 2014)- Conference: The importance of UX in BI solution design (SAP Innovation Forum, 2014)- Radio: Segment on the value of weather analytics (Radio-Canada Classe économique May 27th, 2013)- Conference: Trends in dashboard design (SAP Innovation Forum, 2013)- Panelist: The role of self-service and personification in BI (Action TI, 2012) Show less

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  CN

  Nov 2010 - Apr 2012

  Dashboard Front-End Lead Analyst (consultant)

  Mandate 1Scope/Technology:- Customer Performance Scorecard (Strategic Scorecard)- High visibility project- 1000+ users- 20+ metrics- integrated Rich Client Application (Java/GWT2.4/AnyChart)Tasks:- Best practice workshop- Functional requirement gathering- Creative process- Mock-up design- Agile/scrum methodology- Resource Management - Business Process ModelingMandate 2 (4 months)Scope/Technology:- Intermodal Management Measures (Operational Dashboard)- High visibility project- 1000+ users- 20+ metrics- Xcelsius 2008Tasks:- Quick Turnaround to re-align solution- Best practice workshop- Functional requirement gathering- Creative process- Mock-up design- Proof of Concept- Agile/scrum methodology- Resource Management Show less

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  AgileDSS

  Nov 2010 - Mar 2022

  Dashboard / Analytics Solution Director Roles / Tasks - Assist clients on BI / Dashboard solution implementations - Provide feedback on Dashboard Solution Architecture - Help raise the adoption of Dashboard and Self-Service Solutions - Provide mentoring and accompaniment to development and integrate dashboard technologies. - Coordinate practice efforts to meet corporate tactical & strategic objectives - Resource/Career Management - Delivery Management of Client Projects - Project Management - Function & Technical Leadership on Dashboard Solutions Show less

  • Managing Partner

    Feb 2018 - Mar 2022

  • BI Solution Director

    Nov 2010 - Mar 2022
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  Bell Helicopter

  Aug 2011 - Sept 2012

  Dashboard Front-End Lead Analyst (consultant)

  (2 phases spanned 8 months apart)Supply Chain Dashboard (Tactical Dashboard) - Phase 2Scope/Technology:- 100+ users- 20+ metrics- Xcelsiux 2008/webIntelligence/BusinessObjects 3.1- Procurement DepartmentTasks:- Functional requirement gathering- Creative process- Mock-up design- Agile/scrum methodology- Resource Management - Delivery Management

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  ArcelorMittal

  Apr 2012 - Jul 2012

  Dashboard Front-End Lead Analyst & Project Manager (Consultant)

  End-to-End Operation DashboardsScope/Technology:- 4 Operational Dashboard (VP/GM)- High visibility project- 4+ users- 20+ metrics- Xcelsius 2008/webIntelligence/BusinessObjects/OracleTasks:- Best practice workshop- Functional requirement gathering- Creative process- Mock-up design- Agile/scrum methodology- Resource Management- Delivery Management- Scalable Solution Architecture Design

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  Imperial Tobacco Canada

  Jun 2012 - Dec 2013

  BI Performance Consultant

  Participate in the design, development and growth of the "Narro" BI dashboard solution. The solution helped the entire trade team align efforts and management better oversee performance and address critical events. The solution has been voted IT project of the year at Imperial Tobacco in 2013 and was officially included within the marketing portfolio of BAT world in 2014, being rolled out in selected countries.Strategic Consulting on Performance application deployement- Touchscreen Dashboard adaptation - Design and Brainstorming with client- Business engagement- UX Design- Project Management- Data Analysis- Dashboard Design- Creative Thinking- Quick domain knowledge ramp-up- Complete the solution being developed- Dashboard Back-end architecture- Quick Integration to cross functional team- Self-manage the solution's deliveryNational Sales Tactical & Strategic Dashboards Scope/Technology:- High visibility projects- 400+ users- 20+ metrics across two dashboards- Dashboard Design/webIntelligence 4.0/BusinessObjects 4.0 Show less

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  Regal Confections Inc.

  Aug 2012 - Jul 2013

  Project Manager (Consultant)

  Delivery Management of on-going report & data modeling solution- Budget & Resource Management- Resource Coaching

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  Paquette et associés

  Sept 2012 - Sept 2012

  Dashboard Front-End Lead Analyst (consultant)

  Assist the owners of one of the biggest bailiff firms in Canada in designing a simple and efficient Business Intelligence solution to help them monitoring the performance of their agent and detect inconsistencies. The solution helped foster awareness on corporate performance and identify many cost saving opportunities.Executive Dashboard (Operational Dashboard)Scope/Technology:- 10+ metrics- webIntelligence/BusinessObjects 4.0Tasks:- Functional requirement gathering- Creative process- Mock-up design- Agile/scrum methodology Show less

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  CN

  Dec 2012 - Dec 2012

  Mobile BI Dashboard Analyst

  Operational Mobile BI Proof of Concept- iPad Mobile Dashboard on Operational Metrics using BusinessObjects 4.0Tasks:- Dashboard design- Sprint Planning- Agile Development

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  Aliments ULTIMA Foods inc.

  Dec 2012 - Dec 2012

  Delivery Manager - Datamodeling POC (Consultant)

  Assist the IT department in building a first BI enable dashboard to monitor on key operational metrics related to distribution and sales performance. The dashboard was aimed at raising the awareness of dashboard as a management tools.

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  Cirque du Soleil

  Feb 2013 - Apr 2014

  Business Analyst / Dashboard Strategic Analyst (Consultant)

  Assist the executive stakeholders define a Business Intelligence solution aimed at automating many manual analysis, rolling our enterprise wide corporate dashboards. Participate in the change management strategy to raise adoption while leading the team designing the solution. Participating in the business analysis and involved in the technical effort.http://epubs.itworldcanada.com/t/8814-direction-informatiqueScope/Technology:- High visibility project- BusinessObjects 4.0- ESRI GIS Map IntegrationTasks:- Guide strategic vision and architecture- Quick domain knowledge ramp-up- agile and waterfall development approach- Quick Integration to cross functional team- Business Analysis- Executive Workshops- Project Management- UX Design- Dashboard development- Solution Architecture- Data modeling Show less

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  BRP

  Apr 2013 - May 2013

  Technical Lead (Consultant)

  Proof of Concept on Cloud Data integration- Google Analytics- Cloud CRM Data Source- Business analysis- Requirements Gathering- Project Management- Data Modeling

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  Université de Sherbrooke

  Aug 2013 - Apr 2015

  Teach Performance Management and Dashboards- Performance Management Indicators- Balanced Scorecard- Dashboard architecture- Dashboard Design Strategy- Visualization Principles- Dashboard implementation strategies- BusinessObjects Platform Teach Business Intelligence Fundamentals to a class of executive and foster discussions of the value of BI with organisations.- Business Value of Business Intelligence- Performance Management - Datawarehouse architecture- BI Project Management- BICC and governance- Dashboard implementation strategies

  • Lecturer - Performance Dashboards - M.Sc. BI Strategy

    Jan 2012 - Apr 2015

  • Lecturer - Executive MBA Program - Business Intelligence (EBA-769)

    Aug 2013 - Dec 2013
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  Traffic Tech

  Mar 2014 - May 2014

  Dashboard Lead Analyst / Project Manager (Consultant)

  Quick proof of concept leading a team building an operational dashboard to help customers and internal sales staff analyze traffic tech's performance across a range of metrics.- Dashboard Design- Solution Architecture- UX Design/Creative Thinking- Business Analysis /requirement gathering- Agile/scrum methodology- Resource Management - Project Management

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  GardaWorld

  Jul 2014 - Sept 2014

  Project Manager (Consultant)

  Involved in the preliminary phases of leading a team implementing BI within GardaWorld during the rework of the internal cash delivery system.Scope/Technology:- High visibility project- Microsoft BI - Microsoft AzureTasks:- Guide strategic vision and architecture- Quick domain knowledge ramp-up- agile development approach- Business Analysis- Executive Workshops- Project Management- UX Design- Dashboard development- Solution Architecture- Data modeling Show less

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  National Bank of Canada

  Oct 2014 - Dec 2014

  OVAR Performance Management Coach and Project Manager (Consultant)

  Assist National Bank Financial's COO and BI IT executives in aligning the business intelligence effort with the business stakeholder's needs. This was done using OVAR to deliver unprecedent results in a lean, simple and efficient manner.Help the team deliver a BI roadmap that is aligned with stakeholder's needs.Involved and leading workshops with executives do identify how the BI effort would best support the business needs.

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  Vidéotron

  Feb 2015 - Mar 2016

  My role consists in managing the staffing and delivery of BI for the Business Intelligence Competency Center of Videotron. This involves 28 professionals being staffed on a portfolio of 10 to 20 projects at various stages of development. I was involved in helping structure the department’s ability to deliver value and prioritize work. My work involved projects from 30 man/days to over 1 000 man/days. I was appointed as interim manager for my mandate.Tasks: • Project/Program management• Agile methodology• Waterfall methodology Show less

  • BI Manager (portfolio manager)

    Nov 2015 - Mar 2016

  • Project & Delivery Manager (Consultant)

    Feb 2015 - Mar 2016
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  UGROUPMEDIA

  Feb 2015 - Apr 2015

  Project Management Coaching

  Assist ugroupmedia in the challenging management of a fast growing business model. Help the management and project team to better manage their solution by identifying, analyzing and proposing project management best practices, including agile.

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  Pratt & Whitney Canada

  Apr 2015 - Dec 2015

  Lecturer & BI Coach

  Design and give seminars on the strategic value of Business Intelligence, with focus on performance management dashboards. Assist the DPHM MRO team in their BI analytics strategy.

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  Cirque du Soleil

  Jun 2015 - Oct 2015

  Senior Business Analyst

  Business Analyst and Dashboard Designer for the second phase of the projet (see below)Scope/Technology:- High visibility project- BusinessObjects 4.0Tasks:- Business Analysis- UX Design- Dashboard development- Solution Architecture- Data modeling

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  The CSL Group Inc.

  Nov 2015 - Feb 2016

  Performance management consultant

  Summary: Train and assist the executive management of the company in mapping their management strategy to key initiatives. Align the BI investment with the strategic objectives of the firm and build a dashboard type solution to illustrate and monitor the progress of the strategy during meetings. Scope/Technology:- Lead training workshop for 20+ executives from world divisions (English)- Performance alignment workshop and assessment (CSL International & Boston, CSL – America division)Tasks:- Guide strategic vision and architecture- Executive Workshops- Cost Control (fix bid project)- Pre-Sales activities Show less