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Martin Ivanov

Martin Ivanov

Expert Computer Network

Followers of Martin Ivanov16000 followers
location of Martin IvanovBulgaria

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  • Timeline

  • About me

    IT Support

  • Education

    • New Bulgarian University

      2011 - 2013
      Master of Тelecommunications Telecommunications Technology/Technician Master

      Activities and Societies: Only in Library team Intelligent Networks

    • College of Telecommunications and Posts

      2008 - 2011
      Management and Informatics in Telecommunications and Postal Management Information Systems, General Profesional Bachelor

      Activities and Societies: Gym team Management

  • Experience

    • JAR Computers

      Apr 2014 - Apr 2015
      Expert Computer Network

      assembling computers, create networks

    • Aladin Foods Ltd

      Nov 2015 - Jul 2016
      Technical Assistanт

      Support all objects in Bulgaria

    • IBM

      Jul 2016 - Nov 2019
      Cisco TAC - Email Security Appliance engineer at IBM

      Tac engineer supporting email security appliance devices - C160, C170, C190, C370, C380, C390, C670, C680, C690, X1070. Also security management appliances - M170, M190, M380, M390, M680, M690.Providing support for platform related questions.Configuration assistance.Performing troubleshooting and root cause analysis.Assisting with basic network questions.

    • SoftServe

      Mar 2020 - Jul 2023
      Middle IT Support

      Maintenance of all office equipment (Routers, Switches, IP Cameras, IP Phones, Desktops, Laptops, Projectors, Printers, Tablets, Monitors, Office Screens), Communication with service centers. Ordering and receiving office equipment. Creating of a training programs for the new employees. Providing support of software issues on MacOS, Windows and Linux OS. Tools: Cherwell ; Azure - Autopilot, Intune ; Jamf

    • Tide

      Aug 2023 - Jul 2024
      IT Enablement

      Maintenance of all office equipment (IP Cameras, Desktops, Laptops, Printers, Tablets, Monitors, Office Screens), Communicatio service centers. Ordering and receiving office equipment. Creating of a training programs for the new employees. Providing support of software issues on MacOS and Windows OS. Tools: Azure - Autopilot, Intune ; Jamf ; Jira ; Okta ; Snipe-It ; Bamboo ; Docker ; Linux

  • Licenses & Certifications

    • CCNA

  • Volunteer Experience

    • Fundraising for children from orphanage

      Issued by organizing fundraising in the two previous companies that worked on May 2015
      organizing fundraising in the two previous companies that workedAssociated with Martin Ivanov