Daniel Gould

Experience

• 

  Tesco

  May 2006 - Oct 2011

  Retail Supervisor

  I worked for Tesco Stores PLC in the role of general assistant at my local superstore while completing my studies. This role involved me serving customers on the checkouts. A large part of the job involved customer service skills as I was in contact with customers 100% of the time. In this position I developed my interpersonal skills with both customers and staff of all levels.In November 2007 I was promoted to checkout team leader. My new role involved me controlling the overall operations of the checkout department for the store. My customer service skills were put to use in this new role as I became accountable for the department. This new role involved working together with the cash department, to ensure all monies were correct and accounted for, and to conduct investigations in the cases of discrepancies. My leadership qualities were also brought to light in this role as I had to develop and encourage my team, assisting staff in difficult situations and advising them accordingly. It was my job not only to ensure that the standards of the team were high and the tasks that have been assigned were completed to a satisfactory standard, but also to ensure that the morale of the team was kept high. I was tasked with conducting annual performance reviews and also had to train new members of the team, achieve and exceed targets and also satisfy line and senior managers. This role was very challenging in a fast passed environment, requiring me to be highly organised to be able to handle multiple tasks simultaneously and hit required targets. Show less

• 

  Staffordshire Police

  Apr 2009 - Sept 2011

  Special Constable

  My role at Staffordshire Police was voluntary, having full constabulary powers and performing police duties under the supervision of, and supported by, regular officers. My principal role consisted of local, intelligence based patrols and crime reduction initiatives, helping in meeting the policing needs of the local community, targeted at specific local crime problems. I was also involved in policing major incidents and events, and in providing other operational support to regular officers when needed. I was expected to provide an appropriate efficient response and provide a quality service at all times. I thrived in the challenging role, vastly increasing my personal skill base through working with the public and new colleagues in this sector of work. I have found the role compliments my university studies, putting the knowledge I have gained into practice, strengthening my understanding of law enforcement and criminal investigation. Show less

• 

  Danier Leather

  Nov 2011 - Apr 2012

  Sales Associate

  My main role involved me communicating with customers to assess their needs enabling me to ensure they had the correct product. Customer service in Canada is far advanced over what we have in the UK, so I found this to be a great learning experience and I think I am a better person for it. I was also responsible for stock management, processing of deliveries, loss prevention and cash handling.

• 

  GE Renewable Energy

  Sept 2012 - now

  As the Hardware Components and Tools Team Leader I am accountable for leading a team of engineers whos main focus is to develop the vision for sustainable strategies for managing and maintaining our C&P platform and valve electronics products, working in close co-operation with other functions.Included in this scope is the technical leadership of the Hardware Components and Tools Team, including technical review of the project portfolio, approving of designs and solutions and identification of improvements;• Build and develop the skills and competencies needed to maintain the C&P Platform• Develop and maintain processes systems, methodologies, and tools to handle product revisions and releases• Collect and analyse information on performance of the C&P system• Prepare proposals including staffing requirements and expense cost estimates• Maintain and create connections with internal and external partners• Drive the development of the C&P system through Continuous Improvement (CI) and New Product Introduction (NPI) depending on the nature of the need• Work closely with After Sales and Service to create the operating models and processes for spare parts and support• Work with Supply Chain Management and have active involvement maintaining the hardware components for the C&P system• Reduce the cost of maintenance of the C&P system in a sustainable way• Co-ordinate Engineering ReviewsPeople Management including:• Hiring and development of Engineers• Prediction of skill requirements in the medium and long term and match it with team’s development and succession planning• Regularly manage and review performance of team members according to the GE Performance Management Cycle, setting objectives and identifying training needs• Lead and manage the team ensuring performance standards, annual objectives, policies, and procedures are met• Leading, motivating and managing Show less Reporting to the Head of Engineering within the HVDC project delivery team the role demands management of a multi-disciplinary engineering team, working from tender stage to project execution, covering but not limited to; delivery of the mechanical design of the HVDC Valve and delivery of the cooling system for the HVDC Valve.Key responsibilities and accountabilities;- Schedule the teams work and define work load priorities.- Perform people reviews.- Manage people development.- Workload forecasting - Ensure Engineering processes and best practice is followed and correct audit-able documentation is completed.- Ensure engineering product is delivered on time, on budget and to set quality levels.- Collate and report team KPIs.- Review and approve key technical documentation.- Lead team in solving challenging technical issues.- Ensure that the engineering deliverables for both tender and project stages are correctly managed and delivered by the respective project leads, according to plan and budget.- Lead the capture, implementation and validation of tender and project requirements.- Ensure planned work is aligned to customer specification and requirements at tender and project stage.- Lead work on completing technical requirement specifications to solve project issues.- Proactive interaction with other engineering functions.- Ensure that work performed considers applicable international standards and policies.- Foster an environment of knowledge sharing and mentoring within the team. Show less My role as the Product Specialist for Valves based product drives the product lifecycle, from new product introduction to existing product stabilisation and obsolescence, My role is to analyse the costs (i.e. maintain historical and existing product costs and to calculate costs for future products), coordinate valve tender submissions, providing a key interface between engineering and key business units such as commercial and sourcing and procurement functions. Further responsibilities involve effective management of SAP BoMs and product configuration to enable release of materials to meet product/project manufacturing deadlines. Key Responsibilities and Accountabilities;• Product obsolescence coordination• Key interface between business units such as commercial and sourcing and procurement functions• Coordinate stakeholders to identify potential cost savings (improvements /redesign to cost)• Manage and control the product costing tools• Undertake / Coordinate the costings of the Valves equipment for tendering• Coordinate the costing of new valves solutions as part of the feasibility / evaluation phase• Establish historical product costs, track / monitor trend, understand the reasons behind the trends• Ensure (in conjunction with sourcing) supplier panel can meet current and future needs for supply of components• Monitor and advise on components and activities that are not, at least, dual sourced. • Establish, maintain, monitor and improve process - BoM management and MOD reviews• Release materials to SAP BoM in a timely manner (participate and contribute to form 3 meetings)• Coordinate and align stakeholders for product development• Product lifecycle coordination• Ensure Valves tenders are submitted on time and that the Technology Review Process is adhered to• Active participant in the various component qualification programmes Show less My role as the Product Specialist for Valves based product drives the product lifecycle, from new product introduction to existing product stabilisation and obsolescence, My role is to analyse the costs (i.e. maintain historical and existing product costs and to calculate costs for future products), coordinate valve tender submissions, providing a key interface between engineering and key business units such as commercial and sourcing and procurement functions. Further responsibilities involve effective management of SAP BoMs and product configuration to enable release of materials to meet product/project manufacturing deadlines. Key Responsibilities and Accountabilities;• Product obsolescence coordination• Key interface between business units such as commercial and sourcing and procurement functions• Coordinate stakeholders to identify potential cost savings (improvements /redesign to cost)• Manage and control the product costing tools• Undertake / Coordinate the costings of the Valves equipment for tendering• Coordinate the costing of new valves solutions as part of the feasibility / evaluation phase• Establish historical product costs, track / monitor trend, understand the reasons behind the trends• Ensure (in conjunction with sourcing) supplier panel can meet current and future needs for supply of components• Monitor and advise on components and activities that are not, at least, dual sourced. • Establish, maintain, monitor and improve process - BoM management and MOD reviews• Release materials to SAP BoM in a timely manner (participate and contribute to form 3 meetings)• Coordinate and align stakeholders for product development• Product lifecycle coordination• Ensure Valves tenders are submitted on time and that the Technology Review Process is adhered to• Active participant in the various component qualification programmes Show less My role at Alstom Grid was in a large office in their power electronic systems (PES) department, which deals with high voltage direct current (HVDC) systems on a global market. I was originally tasked to complete multiple organisational tasks to help support the functionality of the company, by way of designing and implementing new systems and processes. I worked closely with a wide range of individuals, from engineers and technicians to senior management, evaluating their needs together with the needs of the business, data and system base to design and implement the best possible solution for all involved in a timely manner.I vastly improved my knowledge and skill base in many areas during my time in this role such as being trained on SAP and other bespoke business systems. I became the sole SAP engineer for the department, in the role of Material Management Technician, a role that required completion of tasks ranging from creating material masters of individual parts to compiling BOMs for whole assemblies on our SAP system. Using such data my role responsibilities expand to encompass the supply, allocation and replenishment of all parts and equipment used across the department, working together with the MRP team. I held responsibility for the departmental facilities and ensure that EHS and 5S aspects were being adhered to at all times to ensure a safe working environment, aswell as redeveloping the department’s storage solutions to help better meet the business needs and implementation of a new process to help material requisition orders run more smoothly. Show less

  • Component Hardware & Tools Team Leader

    Jun 2022 - now

  • Mechanical Engineering Team Leader

    Apr 2019 - May 2022

  • Lead Product Management Specialist

    Jan 2018 - Apr 2019

  • Product Specialist

    Aug 2015 - Jan 2018

  • Material Management Technician

    Sept 2012 - Jul 2015