Pradeep Ravindran

Experience

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  Idea Cellular Ltd

  May 2011 - Jul 2011

  Sales Intern

  •Handled promotional activities for IDEA 3G Services and institutional sales & promotions of 2G & 3G SIM•Conducted market survey to understand the penetration of Idea service in Coimbatore and analyzed the gaps•Managed tele-calling of cold customers, fresh dealership arrangements and facilitated distribution outlets in availability of 3G devices

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  TVS Motor Company

  May 2012 - Dec 2013

  Senior Executive - Sales & Marketing

  •Interfaced with dealers and visited dealerships as per approved journey cycle•Assisted dealer in building an engaged & effective sales personnel team and provided them on-the-job-training•Conducted competitor analysis and managed activities such as product launches & schemes•Organized promotional activity & developed competitive plans in assigned territory•Planned & managed budgets and coordinated with sales activation teams available at TVSM & the dealership•Monitored dealership sales standards & sales process, gave feedback for corrective action and ensured achievement of customer satisfaction (sales satisfaction) goals•Handled enquiries of customers for driving effective dealer management system•Managed activities such as analyzing sales, planning manpower and building relationships with dealers & their staff•Maintained dealer order in MOS (Monthly Order System) which was in sync with Monthly Policy Deployment plan •Responsible for annual business analysis consisting of sales territory analysis, win/loss analysis, sales team analysis and annual business plan•Supported Sales Teams across our entire product portfolio by building competitive profile database that identified competitive advantages against key competitors. Show less

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  ADP

  Sept 2014 - Apr 2018

  Senior Implementation Consultant - HRMS/HRIS

  • Organized review meetings with various stakeholders and onsite consultants for preparing the Business Requirement Document.• Responsible for estimates planning.• Involved in impact analysis for the proposed change requests.• Prepared graphical representations/workflows of complex business processes.• Responsible for answering due diligence queries. • Involved in end to end implementation for HR modules like Core HR functionalities, Leave and absence, Performance Management, Training and Development, Recruitment management.• Skilled in building customized user interface, creating process workflows, bespoke reports, amending security access to the users using ADP’s HR.net/iHCM• Conducted KT sessions by coordinating technical staff (QA) and support personnel.• Clarified issues with developers during efforts to validate designs and functional specifications.• Reviewed test cases in UAT environment.• Involved in consultative selling by assessing pain points of various clients and converting them to business opportunities.• Provided Demo/Walkthrough to various clients and onsite consultants. • Created training materials and knowledge base articles.Business Trip - Worked from ADP Romania (Bucharest)• Involved in KAIZEN process mapping to amend/improve the existing business process.• Provided training on end to end implementation of HR modules for Germany-iHCM implementation team.• Conducted KT sessions on functional process of different modules and troubleshooting techniques for iHCM product support specialists.Additional Responsibilities:• Co-ordinated with all the department process owners in ADP Chennai to set up a easy to track management system and streamlined the process. (In compliance with ISO 9001:2008)• Conducted Internal quality audits and Management review meetings and helped the organization to be recommended for ISO certification and received a Special Recognition Award (Stellar). Show less

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  Zoho Corporation

  May 2018 - Aug 2019

  Product Management Associate

  Responsible for• Driving the ideation, wire-framing and launch strategy of new product features.• Generating feature backlogs, product roadmap and long term strategy for product features.• Creating business cases with impact and value propositions.• Identifying product gaps and growth opportunities through customer feedbacks, market trends and competitor analysis.• Providing thought leadership and strategic insights.• Gathering product requirements and prioritizing feature implementations.• Coordinating with design, engineering, marketing, solutions, sales and support teams throughout the product lifecycle.• Overseeing design and implementation of features to ensure smooth user experience and quality release. Show less

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  Agilisium Consulting

  Aug 2019 - Jul 2020

  Product Management Specialist

  • Assisted product development team by creating, owning the product plan through a competitive study on features, product workflows and usability.• Introduced sprint planning for effective quality release• Improved product design by constantly creating mockups, documenting use cases and test cases• Joining hands with sales team in building and delivering product demos

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  Zoho Corporation

  Nov 2020 - now

  Product Manager