Chris Edwards

Experience

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  The Battery Center

  Feb 2010 - Feb 2012

  Shipping Manager

  Coordinated internal and external shipment processing.Oversaw production of custom assemblies for customers.Managed warehouse team and delegated task across various activities.Managed inventory for distribution, orders, and custom builds..

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  NCR Corporation

  Feb 2012 - Apr 2014

  Implementation Coordinator

  Manages hardware implementations for major companies such as Wells Fargo and Bank of America.Coordinates various technical resources across the United States.Works with offshore teams to identify and schedule resources.Drives client communication and status reporting.Troubleshoots client issues remotely and with onsite resources.

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  Connections Housing

  Apr 2014 - Jul 2019

  Because each client relationship is a true partnership, we custom-tailor housing strategies that are perfectly in sync with your event and objectives. We pair our seasoned team of service-oriented industry experts with Passkey® – the world’s leading online hotel reservation and housing system – to provide best in class customer service and technology solutions that forge lasting relationships with our clients, hotel brands and destinations. With offices in Atlanta and Las Vegas, plus contacts throughout the industry, we are driven by customer service. Our pledge of client satisfaction ensures maximum results through an unparalleled commitment of time and resources dedicated to your unique needs. Show less

  • Director of Client Management

    Feb 2018 - Jul 2019

  • Event Manager

    Apr 2014 - Jul 2019
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  Hyosung America

  Jun 2020 - Mar 2022

  Project Manager

  Responsible for requirement gathering, planning, execution, and reporting of all assigned deployment projects for national financial institutions. ⦁ Conducts weekly calls with stakeholders and clients to gather requirements for processes, planning, execution, and reporting in advance of new technology deployment for Wells Fargo. The project is on pace to generate $14 million annually for company. ⦁ Manages the day-of-install activity and reports status and issues bi-hourly to stakeholders and clients.⦁ Works internally across multiple departments to prepare and ship hardware and software, as well as scheduling technicians to install hardware/software.⦁ Coordinates with 3rd party rigging companies to deliver and set hardware on site in accordance with client’s schedule.⦁ Reviews and validates invoices from 3rd party rigging companies before approving for accounts payable.⦁ Led PM team on a retrofit project for Bank of America generating $2 million in revenue for company.⦁ Collects and maintains a list of lessons learned for internal and customer management team. Show less

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  HCLTech

  Mar 2022 - now

  Project Manager

  ⦁ Leads full life-cycle implementation of Dynamics 356 solution, overseeing project planning, risk management, and execution, resulting in on-time delivery and client satisfaction.⦁ Manages multi-platform projects involving business applications and change advisory, ensuring seamless integration and implementation.⦁ Collaborates with C-level stakeholders to develop project charters, goals, and priorities, aligning business objectives with project deliverables.⦁ Oversees project budgets, ensuring adherence to financial parameters and optimizing profitability. Show less