Chris Edwards

Chris Edwards

Shipping Manager

Followers of Chris Edwards339 followers
location of Chris EdwardsDacula, Georgia, United States

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  • Timeline

  • About me

    Project Manager at HCLTech | CSM

  • Education

    • University of West Georgia

      2004 - 2009
      Business Marketing

      Activities and Societies: Chi Phi Fraternity, President '09, Vice Presendent '08, Secretary '07

  • Experience

    • The Battery Center

      Feb 2010 - Feb 2012
      Shipping Manager

      Coordinated internal and external shipment processing.Oversaw production of custom assemblies for customers.Managed warehouse team and delegated task across various activities.Managed inventory for distribution, orders, and custom builds..

    • NCR Corporation

      Feb 2012 - Apr 2014
      Implementation Coordinator

      Manages hardware implementations for major companies such as Wells Fargo and Bank of America.Coordinates various technical resources across the United States.Works with offshore teams to identify and schedule resources.Drives client communication and status reporting.Troubleshoots client issues remotely and with onsite resources.

    • Connections Housing

      Apr 2014 - Jul 2019

      Because each client relationship is a true partnership, we custom-tailor housing strategies that are perfectly in sync with your event and objectives. We pair our seasoned team of service-oriented industry experts with Passkey® – the world’s leading online hotel reservation and housing system – to provide best in class customer service and technology solutions that forge lasting relationships with our clients, hotel brands and destinations. With offices in Atlanta and Las Vegas, plus contacts throughout the industry, we are driven by customer service. Our pledge of client satisfaction ensures maximum results through an unparalleled commitment of time and resources dedicated to your unique needs. Show less

      • Director of Client Management

        Feb 2018 - Jul 2019
      • Event Manager

        Apr 2014 - Jul 2019
    • Hyosung America

      Jun 2020 - Mar 2022
      Project Manager

      Responsible for requirement gathering, planning, execution, and reporting of all assigned deployment projects for national financial institutions. ⦁ Conducts weekly calls with stakeholders and clients to gather requirements for processes, planning, execution, and reporting in advance of new technology deployment for Wells Fargo. The project is on pace to generate $14 million annually for company. ⦁ Manages the day-of-install activity and reports status and issues bi-hourly to stakeholders and clients.⦁ Works internally across multiple departments to prepare and ship hardware and software, as well as scheduling technicians to install hardware/software.⦁ Coordinates with 3rd party rigging companies to deliver and set hardware on site in accordance with client’s schedule.⦁ Reviews and validates invoices from 3rd party rigging companies before approving for accounts payable.⦁ Led PM team on a retrofit project for Bank of America generating $2 million in revenue for company.⦁ Collects and maintains a list of lessons learned for internal and customer management team. Show less

    • HCLTech

      Mar 2022 - now
      Project Manager

      ⦁ Leads full life-cycle implementation of Dynamics 356 solution, overseeing project planning, risk management, and execution, resulting in on-time delivery and client satisfaction.⦁ Manages multi-platform projects involving business applications and change advisory, ensuring seamless integration and implementation.⦁ Collaborates with C-level stakeholders to develop project charters, goals, and priorities, aligning business objectives with project deliverables.⦁ Oversees project budgets, ensuring adherence to financial parameters and optimizing profitability. Show less

  • Licenses & Certifications

    • Microsoft CRM 2011, Applications

      Microsoft
      Jan 2014
    • Microsoft CRM 2011, Customization and Configuration

      Microsoft
      Jan 2014
    • Certified ScrumMaster® (CSM®)

      Scrum Alliance
      Dec 2023
      View certificate certificate