Ferhat Ali Tokuc

Experience

• 

  Tektv

  Oct 2015 - Nov 2016

  Social Media Manager

  •Successfully developed and executed a tailored social media strategy that enhanced brand presence and audience engagement across multiple platforms.•Created compelling multimedia content, including visuals and videos, while ensuring alignment with the brand’s voice and goals. Collaborated with creative teams or outsourced projects effectively when necessary.•Defined and tracked key performance indicators to evaluate the success of campaigns and identify areas for continuous improvement.•Conducted ongoing SEO analysis and user engagement reviews to refine content strategies and optimize reach.•Actively engaged with the online community by responding to follower inquiries, fostering trust, and building lasting relationships.•Proposed and implemented innovative social media features and campaigns to increase brand awareness and encourage audience participation. Show less

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  404 Medya

  Dec 2016 - Apr 2018

  Co-Founder

  •Designed, implemented, and managed a results-oriented social media strategy, aligning with overall business objectives to enhance brand presence.•Produced dynamic and engaging multimedia content tailored to target audiences, while effectively coordinating outsourced projects to ensure high-quality deliverables.•Identified and prioritized key performance indicators to measure campaign effectiveness and drive strategic decisions.•Conducted thorough analysis of SEO performance and user engagement trends, recommending actionable optimizations to maximize reach and impact.•Actively communicated with followers to foster meaningful connections, enhance community engagement, and maintain a positive brand image.•Proposed and executed innovative features and initiatives to boost brand awareness, including interactive campaigns and platform-specific strategies. Show less

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  Doğuş Teknoloji

  Jul 2022 - Aug 2022

  Application Operations

  •Managed and streamlined DevOps processes, ensuring efficient deployment pipelines and seamless integration of development and operations workflows.•Designed and developed a chatbot solution from scratch, significantly enhancing operational efficiency and reducing error rates in repetitive tasks.•Collaborated with cross-functional teams to provide hands-on support in building and maintaining robust DevOps systems and infrastructure.•Monitored server performance and availability, proactively identifying and resolving potential issues to minimize downtime and ensure reliability.•Delivered responsive technical support by effectively managing and resolving support tickets, maintaining high levels of user satisfaction. Show less

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  Microsoft

  Aug 2022 - Jun 2023

  Microsoft Technology Center Briefing Coordinator

  • Successfully managed the end-to-end Microsoft Technology Center (MTC) process, ensuring seamless coordination from initial request submission to the day of engagement.• Collaborated closely with Technical Architects, supporting them in pre-engagement preparation, engagement day logistics, and post-engagement follow-ups to deliver exceptional client experiences.• Designed and developed internal demos leveraging cutting-edge technologies such as Azure, Cloud Computing, OpenAI, Power Apps, Power BI, Cognitive Services, Machine Learning, and AI to showcase innovative solutions.• Conducted comprehensive data collection, entry, and reporting to support strategic decision-making and ensure data integrity.• Oversaw CRM management, reporting, and data hygiene initiatives, using Power BI to create actionable insights and maintain data accuracy.• Evaluated and qualified engagement requests, providing guidance to requestors to align with business objectives and optimize outcomes.• Authored quarterly newsletters, effectively communicating updates, achievements, and key insights to the team. Show less

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  GlassHouse Türkiye

  Jul 2024 - now

  • Actively contributed to sales processes, supporting project execution, market expansion, and revenue growth. • Researched industry trends and technologies to align sales strategies with market needs. • Engaged in the full GlassHouse sales cycle, combining theory with hands-on experience. • Assisted in preparing proposals and presentations to address customer needs and showcase solutions. • Developed skills in customer engagement, sales strategies, and solution-oriented selling in the technology sector. Show less

  • FI Cloud Account Executive

    Jan 2025 - now

  • Enterprise Account Executive

    Jul 2024 - Jan 2025