Abdulwahab Ali

Experience

• 

  Retaj Royale qatar

  Jan 2014 - Jan 2016

  Front Office Agent
• 

  Retaj Al Rayyan Hotel

  Jan 2017 - now

  -Maintains consistent lobby presence, performs regular security checks taking actions when appropriate.-Handles all aspect of guest arrivals, check-ins and departures. Ensures a good appearance of hotel lobby and entrance and makes reservations, when necessary, in accordance with the hotel’s yield management practice.-Maximises hotel nightly occupancy, ensuring rates availability; company accounting procedure and security standards are adhered to in lobby operations.-Ensures all employees adhere to the company’s health and safety policy.-Provides employees with the necessary tools to perform their duties and delivers training, coaching & counseling to do their role to a high standard and reach their full potential.-Monitors all staff in handling cash payments and float.-During the Covid-19 lockdown I have been part of the hotel core team, whose task was to provide admin support for our open properties, coordinating communications with guests, and taking care of the security of the building. Voir moins

  • Assistant Front Office Manager

    Jan 2023 - now

  • Night Manager

    Jan 2020 - Jan 2023

  • Guest Service Night Supervisor

    Jan 2019 - Jan 2020

  • Front Office Shift Leader

    Jan 2017 - Jan 2019