Naveed Tahir

Experience

• 

  KFUPM

  Aug 2010 - Jan 2012

  Help Desk Admin, Desktop Support

  • Managing Help Desk Software’s by Receiving Calls & creating Incidents• Resetting username & Password for portal & Internet• Transferring Incidents to the Relevant Dept.• Supporting Walk Through Students & Faculties• Imaging New laptops & Desktop Assign to New Faculty• Configuration of Internet Settings & Wireless Network• Backing Up & restoring user data• Installing antivirus software also fixing virus related issues• Installation & Configuration of Software’s for Educational purpose• Configuring Email Clients for Exchange and pop• Assisting users using remote desktop / remote assistance• Training newcomers and students to work as helpdesk or call center Show less

• 

  Hafele GMBH - Dubai Sales Office

  Jan 2012 - Apr 2012

  Assistant

  • Worked As Admin, • Making Submittal’s• Manage Meetings on Calls & Emails

• 

  Gulf Trading Holding Co. Al Rifai Nuts / Maternity Destiny

  Apr 2012 - Apr 2016

  IT Technical Coordinator

  • Troubleshooting POS• Replacing & Fixing Hardware item for POS • Configuration and installation of Sale point, with Specific Software ( Era Pos & AX Retail )• Configuration of Routers, Connectivity between server and POS for all the Outlets • Configuration Of Receipt Printers, Bar Code Scanner & Scale Machines • Pulling Sales from server on daily basis • Making Sales reports thru server on daily basis • Monitoring link status on daily basis • Importing New Catalogue’s For Rate Changes, Offers, promotions • Also taking care for the CCTV cameras importing videos on demand • Configuration DVR on network, cable pulling from DVR to Cashier Counter• 24/7 Support Remotely and On Call to all the staff Show less

• 

  International Distribution Trading Co

  May 2016 - Oct 2016

  Stock Controller

  Handling daily Sales collection• Recording & Posting in the AX System• Scanning Original Receipt Vouchers ,Checks , Invoices Keeping a copy & sending the original to HO on monthly basis• Preparing Excel Sheets with all details according to original documents• Making monthly reports & sending to Finance Dept.• Making PO on daily basis as per demand• After confirmation printing invoices• Preparing Daily Sales report on excel sheet• Also recording and posting return orders, expires, damage and good items on weekly & monthly basis• Helping in physical inventory & preparing Excel sheets as per demand on monthly basis Show less

• 

  Sumou Holding

  Nov 2016 - Dec 2018

  IT Supervisor

  • Troubleshooting all IT Issues on restaurant level Across KSA (East, West & Central Region)• Installation IT Infrastructure on new openings• Monitoring & Sending sales reports on daily basis to the finance departments• Providing Stock Movement reports on monthly basis• Monitoring the connectivity between server to stores• Applying new items, recipe configuration, Offers, Promotions & Designing system layout• Controlling CCTV as per on demand, troubleshooting, installation• Procurement of IT Assets & Inventory• On Call Support & Traveling across kingdom for surveys Show less

• 

  Althawaqh Food Company

  Jan 2019 - now

  Restaurant Technology Senior Associate

  • Troubleshooting all IT Issues on restaurant level Across KSA (East, West & Central Region)• •Installation IT Infrastructure on new openings• •Installation for network Switches, Patch Panels, cable arranging, tracing and labeling cables in the switch• •Installation POS, Invoice printers, Desktop systems on new restaurants• •Applying new items, recipe configuration, Offers, Promotions & Designing system layout• •Controlling AFCO Web & Application• •Procurement of IT Assets & Inventory• •Upgraded outdated equipment & technologies• •On Call Support & Traveling across kingdom for surveys Show less