Mercy Animasaun

Experience

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  Maintaining Healthy Behaviours Initiatives(MHBI)

  Jan 2020 - Dec 2020

  Training And Development Intern

  Helped clients select suitable training modules for their organization.Support in the preparation of training materials and resources.Collaborated with the training and development team to plan and execute various training programs and outreach on sexual health.

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  Afritech Multi Concept Limited

  Feb 2022 - Dec 2024

  Business Development Personnel & Customer Relations Support

  - Onboarding new clients.- Maintaining existing clients.- Provision of support on media platforms.- Team Management and strategic session- Product and Project Management - Advertisement portfolios- Subject Matter Expert ; Sourcing

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  SeamlessHR

  Dec 2024 - now

  Customer Success Associate

  - Foster strong client relationships by ensuring seamless adoption and utilization of HR technology solutions.- Serve as the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring satisfaction.- Collaborate with cross-functional teams to deliver tailored solutions that align with client goals.- Proactively analyze client needs and provide actionable insights to maximize their ROI.- Deliver personalized onboarding experiences and training to help clients achieve measurable success.- Continuously advocate for customer needs, ensuring their feedback informs product improvements. Show less