Les Wallace

Experience

• 

  ASSA ABLOY Opening Solutions New Zealand

  Oct 2007 - Oct 2018

  IT Manager - New Zealand
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  ASSA ABLOY Opening Solutions Australia

  Oct 2018 - Oct 2024

  IT Director - Pacific and North East Asia

  •Articulating and advancing the overall ICT strategy, technology, and IT operating model, ensuring IT assets, resources, and capabilities across the PNEA support business needs and goals, and catalysing innovation. •Presiding over the entire ICT infrastructure (data center, server, storage, network, application systems) of the organisation ensuring efficient IT operations and exceptional service delivery. Training, mentoring, and leading multidisciplinary teams operating in dynamic, agile environments, reinforcing a healthy team culture conducive to maximum performance.•Devising and managing CAPEX and OPEX budgets, establishing financial plans, developing forecasts, measuring ROI, enabling effective cost tracking, and ensuring full value is unlocked from spending.•Owning ITIL / ITSM, establishing processes to enable optimised service management, transforming the customer/user experience, and ensuring alignment of IT services with the evolving needs of the organisation.•Designing, configuring, implementing, and maintaining the network, system, and application infrastructure for new offices, building robust, scalable, and secure infrastructures.•Establishing and maintaining robust security and data governance frameworks and protocols to enable effective data storage, backup, and retrieval and safeguard the organisation’s online assets and data.•Heading strategic sourcing and procurement, managing RFI/RFPs, and integrating with vendors and technology providers to source and implement hardware, software, and systems and evolve strategic capabilities.•Orchestrating projects throughout tenure, ranging from designing new infrastructures to implementing technology, upgrading legacy business systems, cloud migrations, and system integrations, delivering within timescale, budget, and scope without exception, and meeting 100% of project objectives. Show less

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  QBANK

  Oct 2024 - now

  IT Manager - Infrastructure, Network and Security

  In my role i am an experienced IT Manager overseeing infrastructure, networks, and security within a regulated financial environment. Responsible for ensuring compliance with APRA and NIST standards, managing ISP and MSP relationships, and maintaining a secure, resilient IT environment. I lead a high-performing team, overseeing day-to-day operations, troubleshooting critical issues, and driving efficiency and innovation. Provide strategic reporting to the CTTO and Board of Directors, delivering insights on security, risk, and infrastructure performance. Skilled in project management, leading key IT initiatives to enhance stability, security, and scalability of banking operations. Show less