Akeem Ayoade

Experience

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  CarMax

  Apr 2008 - May 2013

  Sales Consultant
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  United States Postal Service

  Jun 2013 - Jul 2014

  Rural Carrier Associate
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  Apple

  Jul 2014 - now

  Technical Expert

  As a Technical Expert, I provided insightful advice and friendly, hands-on technical support to Apple customers in need. I quickly diagnosed product issues on the spot, explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, I offered solutions to quickly get users up and running again. While helping multiple customers, I stayed conscious of their time demands as well as my own. I fulfill Apple’s service commitment with style, speed, and skill. And I earned the trust of customers and coworkers alike as I offer mentorship, knowledge, and even tips and training. Show less