Ali Hakami

Ali Hakami

Customer Service Specialist

Followers of Ali Hakami326 followers
location of Ali HakamiJeddah, Makkah, Saudi Arabia

Connect with Ali Hakami to Send Message

Connect

Connect with Ali Hakami to Send Message

Connect
  • Timeline

  • About me

    Sales Manager | Sales Leadership | Business Development | Revenue Growth | Team Management | Communication | Negotiation | Customer Service | Strategic Planning | Marketing

  • Education

    • جامعة الملك عبد العزيز

      2013 - 2017
      جيد علم نفس
  • Experience

    • شركة لاند مارك العالمية ( سيتي ماكس )

      Oct 2010 - Oct 2011
      Customer Service Specialist

      - Worked as a customer service representative, cashier, and support services in a clothingstore.- Welcomed customers, answered their inquiries, and guided them to the products theywere looking for.- Conducted payment, refund, and exchange operations and ensured the accuracy of recei-ved and issued amounts.- Inspected the quality of products before delivering them to customers, and adjustedprices and weights as needed.

    • شركة محمد عثمان المعلم

      Jun 2012 - Feb 2013
      Branch Manager

      - Responsible for the Al-Rawdah Mall branch of the well-known American clothing brandChampion, where Mohammed Othman Al-Muallem Company is the agent.- Managed the branch in terms of employees, sales, inventory, and marketing.- Achieved a 25% increase in sales within six months and received recognition from seniormanagement.- Trained and developed the sales team's skills and motivated them to achieve goals andquality.

    • MEDGULF Saudi Arabia

      Apr 2013 - Apr 2014
      Sales Specialist

      - Worked in sales of vehicle insurance for individuals and medical insurance.- Visited potential clients and presented suitable insurance plans for their needs and budgets.- Prepared quotations, contracts, invoices, and necessary documents to complete salesoperations.- Coordinated with the service team to ensure customer satisfaction and problem-solving.

    • التشطيبات العاجلة للمقاولات ( بن لادن للمقاولات )

      Oct 2014 - Nov 2015
      Administrative Assistant

      - Responsible for employment contracts and medical insurance for employees, issuingsalary, attendance, and leave certificates.- Entered employee data, attendance, and leave into the ERP system and prepared monthlyreports for HR management.- Communicated with suppliers and relevant parties to purchase office supplies, maintenance, and services.

    • Al Sagr Cooperative Insurance Co

      Apr 2016 - Dec 2022
      Senior Sales Agent

      - Responsible for group medical insurance sales, vehicle insurance for companies and individuals, travel insurance, and medical malpractice insurance.- Achieved 120% of the monthly sales target in 2020 and received the Best Sales Employeeaward.- Managed relationships with over 50 major clients, providing them with after-sales serviceand resolving problems and inquiries.- Developed a marketing strategy to increase awareness of the company's insurance services and participated in promotional campaigns and awareness events. Show less

    • Oasis Battery Solutions

      Jun 2023 - Jul 2024
      Sales Coordinator
    • The Chefz

      Jul 2024 - Dec 2024
      Sales development specialist

      As a Sales Development Specialist, I am responsible for generating sales opportunities and expanding the customer base by directly engaging with potential clients. I work to identify their needs and offer solutions that meet their requirements. My responsibilities include:Researching new potential clients and developing proactive strategies to reach them.Engaging with prospects through phone calls, emails, and social media.Identifying and evaluating sales opportunities based on market analysis.Collaborating with sales and marketing teams to ensure sales targets are met.Managing sales data using Customer Relationship Management (CRM) tools.Regular follow-up with prospects to maintain and develop business relationships. Show less

    • Luxury Carts

      Dec 2024 - now
      Executive Sales Specialist
  • Licenses & Certifications

    • Introduction to Strategic Human Resource Planning

      Doroob دروب
      Jan 2023
    • Purchasing Management and Project Stakeholders

      Doroob دروب
    • Fundamentals of Electronic Retail andSupply Chain

      Doroob دروب
      May 2024
    • PMP Preparation Course

      Udemy
      Nov 2023
    • Assistant Underwriter Certificate Qualification Course - Part 1

      Doroob دروب
      Dec 2022
    • Retail Sales Management

      Doroob دروب
      Dec 2022
    • Self-Marketing

      Doroob دروب
      Dec 2022
    • Franchise

      Doroob دروب
      May 2024
    • Leadership Skills

      Doroob دروب
      May 2024
    • IFCE Insurance Foundation Certificate Examination

      The Financial Academy | الأكاديمية المالية
      May 2013