Rebekah Benjamin

Experience

• 

  Tata Consultancy Services

  Dec 2009 - Apr 2019

  • Project Lead

    Jul 2014 - Apr 2019

  • Senior Software Engineer

    Dec 2010 - Jul 2014

  • Software Developer

    Dec 2009 - Dec 2010
• 

  Camplify

  May 2019 - Jul 2019

  Software Engineer

  Worked closely with Head of Product to launch the product in new markets like New Zealand, Spain & Portugal. Enabled the RV owners to earn up to $2000 per week.• Identify the requirements for launching the product in the new market.• Identify the pain areas in the current processes (specifically customer service for buyer and RV owners) and suggest areas of improvement.• Researching, designing, implementing and managing software programs for launching Camplify in various markets like New Zealand, Spain & Portugal. • Integration with new tools for ID verification (i.e., driver licenses) of customers in different markets.• Identify the legacy code and suggest areas of improvement for refactoring and enabling the product functionality to grow without limitations.• Working very closely with entire development team, product director and UX designers. Show less

• 

  Deloitte Consulting

  Aug 2019 - Jun 2020

  Senior Technical Business Analyst

  Technical business analyst for clients in finance & insurance domains. Automated the manual erroneous claims process and reduced the administrative burden by substantially reducing educed the claim payment turnaround time from 3-4weeks to less than a week.• Conduct requirements workshops with the business stakeholders/product owners and document the requirements with the details for business approval and technical implementation. • Conduct impact assessment in conjunction with business risk assessments for the proposed changes.• Work closely architects, development team, and business users to ensure proposed solutions were business driven, aligned with scope and in line with enterprise goals and client-specific needs and identify limitations or improvements to solution.• Partner with Product Owner to ensure business priorities are clearly identified enabling to define and prioritize the backlog.• Ensure that requirements are thoroughly understood via constant communication with the teams and documenting the application by visualization techniques to lay a solid foundation of processes and data. • Preparation and facilitation of User Acceptance Testing and preparing the documents for multiple customer support groups across the organization. • Document "As-Is" and "To-Be" process mapping of current and future states• Organize workshops in the business analyst practice to trains grads or junior BA’s and share learnings with BAs across other clients. Show less

• 

  Humm group

  Jul 2020 - Aug 2021

  Scrum Master & Technical Business Analyst
• 

  Deloitte

  Aug 2021 - now

  • Senior Manager

    Dec 2022 - now

  • Manager

    Aug 2021 - Dec 2022